Case Studies

Read all the latest case studies from our Authorised Partner Network here…

Founded in 1969 by Janine and Phillip Murphy, the Wetherby Whaler is a renowned fish and chips restaurant group with sites dotted across Yorkshire. Although starting as a small family-owned business, the Wetherby Whaler now operates 8 branches across Yorkshire, with around 245 employees, serving an impressive 750,000 portions of haddock every year. During a rolling refurbishment program, Wetherby Whaler decided to explore ways of improving customer experience in their takeaways, and therefore reached out to a local Authorised ICRTouch Partner, Venture EPoS, to supply a range of intuitive solutions.
Pubs of Distinction was developed to bring a contemporary flavour to the traditional pub without losing the “eternal values” associated with the great British Pub, the principal one being top class hospitality.
vapourtrade.com first approached CCM EPoS when they were at the three store mark. At this point they had a variety of different touchscreen hardware across the stores. The current back office system wasn’t performing for them how they wanted and they were frustrated with EPoS all together.
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