Case Studies

Read all the latest case studies from our Authorised Partner Network here…

Mckeever Hotels is a family-owned business chain with seven properties across Northern Ireland and Ireland. The hotel chain has been operating seamlessly with ICRTouch for a while and the business decided to continue implementing the ecosystem in their newest location during a recent expansion.
On taking over the hotel, it was quickly identified that there was a need to improve many of the processes and procedures, together with dated infrastructure. A priority in this respect was the EPoS and Property Management Systems which were outdated.
The nature of Portlands operating at all hours meant they required ongoing local support through the night shift. Portlands contacted ICRTouch Partner, TILLMAX, who cover London and can also provide local 24/7 technical support across the city.
To update their EPOS solutions, the farm enlisted the help of ICRTouch 2018 Gold Partner, 1Call4, a systems integrator and provider of ICRTouch software in the north of England.
“It’s vital for us to have the data coming in on a regular basis so that we can see how much stock we need to produce, how much stock we need to hold, and also to see the levels of sales and procurement.”
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