Capable of handling the fast paced and hard working environment in restaurants, ICRTouch’s solutions are designed specifically to meet the needs of hospitality businesses.
While streamlining operations and diversifying your revenue streams, they’ll help you improve guest experience and allow your teams to focus on providing an incredible customer experience.
Developed over the past 20+ years, specifically for the hospitality industry, TouchPoint brings you an unrivalled series of features; straight out of the box.
From automated happy hour pricing, efficient order management, loyalty schemes and personalised customer displays, the solution integrates seamlessly with the whole ICRTouch ecosystem to provide you complete flexibility and control.
TouchPoint is optimised for efficient use and minimal key touches to keep sales flowing and staff happy, all while reducing mistakes.
Intuitive and intelligent, the full ICRTouch ecosystem is designed to be easily operated by everyone, with minimal staff training.
Use the customer-facing digital screen system to publicise upcoming events, exclusive promos and upselling opportunities.
TouchPoint is optimised for efficient use and minimal key touches to keep sales flowing and staff happy, all while reducing mistakes.
Intuitive and intelligent, the full ICRTouch ecosystem is designed to be easily operated by everyone, with minimal staff training.
Use the customer-facing digital screen system to publicise upcoming events, exclusive promos and upselling opportunities.
Access real-time insights for your business performance with an invaluable, user-friendly business management system. Track sales, handle stock, manage staff clock-ins, update menus and view extensive reports.
TouchOffice Web, the powerful cloud-based tool, gives you complete control of your restaurant remotely; from anywhere, at any time.
Incorporate a large, graphical table plan with multiple levels, perfect if your restaurant has separate floors or areas.
Allow guests to receive discounts or accrue points on items that can be redeemed against future purchases.
Access in-depth reports to gain valuable insight into your restaurant performance, stock levels, product sales and more.
Incorporate a large, graphical table plan with multiple levels, perfect if your restaurant has separate floors or areas.
Allow guests to receive discounts or accrue points on items that can be redeemed against future purchases.
Access in-depth reports to gain valuable insight into your restaurant performance, stock levels, product sales and more.
With an efficient, paperless solution to taking orders at the table, PocketTouch allows your staff to provide a seamless, polished experience to your guests. The digital waiter pad provides full menu details, notifies staff of stock levels, prompts them to upsell and gives them sight of all allergen information in the palm of their hand.
Staff can seat tables, allocate guest names, take orders and even complete payments, all from a single device with PocketTouch’s integration with PAX, saving them valuable time and increasing your table turnover.
PocketTouch will help you increase customer satisfaction as your staff have more time to spend on providing excellent customer service.
Orders send directly from PocketTouch to your kitchen order management system, such as TouchKitchen, with just a click of a button.
Give your staff the opportunity to add custom messages to the orders, keeping the kitchen informed of special requests and allergies.
PocketTouch will help you increase customer satisfaction as your staff have more time to spend on providing excellent customer service.
Orders send directly from PocketTouch to your kitchen order management system, such as TouchKitchen, with just a click of a button.
Give your staff the opportunity to add custom messages to the orders, keeping the kitchen informed of special requests and allergies.
Digital order management screens utilising the TouchKitchen solution provide kitchen teams complete control. View, arrange, peg, flag and sort orders, set preparation timers and see the efficiency of kitchen processes improve. The software integrates with the entire ecosystem, meaning customer-facing order displays are updated automatically and orders from front of house are sent directly to the kitchen printers.
Add improved stock management and you’ll see a reduction in mistakes and wastages almost instantly. The TouchStock hand-held solution provides a simple way to handle stock checks and adjustments on the go. The paperless solution counts stock, scans barcodes, checks in deliveries and generates labels, all while syncing with the TouchOffice Web back office management system for reporting.
Preparation timers ensure meals leave the kitchen on time. Utilise one-shot timers or reset on individual orders.
You aren't relying on staff knowing what every product is named, just scan the barcode so products aren't counted twice.
Digital order tickets go straight to the kitchen. No tickets get dropped and no information gets lost or misinterpreted.
Preparation timers ensure meals leave the kitchen on time. Utilise one-shot timers or reset on individual orders.
You aren't relying on staff knowing what every product is named, just scan the barcode so products aren't counted twice.
Digital order tickets go straight to the kitchen. No tickets get dropped and no information gets lost or misinterpreted.
With a seamlessly integrated EPoS system that shares data between every aspect of your restaurant operations, mistakes and poor productivity are a thing of the past. Master the multi-channel approach by accepting orders:
Other platforms can charge up to 20% on every transaction. ByTable & TouchTakeaway don't, so 100% of the profit stays in your pocket.
With advanced ordering options, your customers can customise their selection - great for picky eaters and allergy sufferers.
Sync stock levels to automatically display 'Low Stock' or 'Out of Stock' messaging on the app to keep customers updated.
Other platforms can charge up to 20% on every transaction. ByTable & TouchTakeaway don't, so 100% of the profit stays in your pocket.
With advanced ordering options, your customers can customise their selection - great for picky eaters and allergy sufferers.
Sync stock levels to automatically display 'Low Stock' or 'Out of Stock' messaging on the app to keep customers updated.
Want to offer your guests something exclusive and gain insight into their spending habits at the same time? TouchLoyalty gives you access to enhanced loyalty schemes with points, account balances, discounts and more.
Let your customers reserve tables online from any device, even when you’re closed. TouchReservation gives you a flexible system to automate table allocations and confirmations, saving you time and money whilst reducing no-shows and securing deposits.
Monitor customer spending habits and quickly identify trends so you can make intelligent business decisions on future promotions.
Install software across multiple businesses so customers can access loyalty schemes and reservations everywhere.
Automate the process of table allocation and confirmation, giving customers a significantly improved experience.
Monitor customer spending habits and quickly identify trends so you can make intelligent business decisions on future promotions.
Install software across multiple businesses so customers can access loyalty schemes and reservations everywhere.
Automate the process of table allocation and confirmation, giving customers a significantly improved experience.
Developed over 20+ years, TouchPoint provides an effortless, reliable solution on the cutting edge of the hospitality industry.
Gain real-time insight to your hospitality business with TouchOffice Web, a powerful tool giving you complete control, anytime.
Never lose a ticket and transform the way orders are processed within your hospitality business with TouchKitchen.
Empower your hospitality employees with PocketTouch, the paperless solution to taking food and drink orders.
Your hospitality customers can order directly from your bespoke web or app-based menu via mobile devices to their table with ByTable.
Take the pain out of hospitality stock management with TouchStock, an intuitive hand-held solution that helps reduce mistakes.
Automate table booking admin around the clock and free up your hospitality staff with TouchReservation.
Entice repeat purchases, reward customers and track hospitality spend with flexible schemes from TouchLoyalty.
"With things like the stock management and sales trends, what people are finding more popular, which products appeal to customers, all of these things are so important. The TouchOffice Web back office system gives us that level of information, it's fantastic because we can really hone our business."
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