"The ICRTouch electronic point of sale system is really easy to use and not obtrusive at all. It enables us to be more professional." - Christine Turner, Operations Manager, New Forest Hotels
Enhance customer experience with robust and reliable EPoS
If you’re struggling with long queues, frustrated customers and overwhelmed staff, it may be time to assess your outdated systems. Intuitive and easy to use, the ICRTouch ecosystem is packed with heaps of industry leading features, helping you effortlessly cover all areas of your business and completely streamline operations.
Whether you’re introducing happy hours, bespoke promotions, diverse revenue streams, engaging digital signage, VIP tickets, guest appearances and everything in between, you’ll find a combination of solutions to meet your needs.
Streamline operations with cutting edge EPoS
At the core of the ICRTouch ecosystem is our flagship product, the almighty TouchPoint till. With over 150,000 terminals in the UK alone, TouchPoint has become an integral part of UK hospitality, providing users with a robust and reliable solution to successfully manage operations.
Whether it’s product image buttons for quick navigation, bespoke deals and promotions, managing your cloakrooms and entry areas, or even becoming an extension of your security systems with seamless CCTV integration, TouchPoint takes care of it all.
The solution also allows users to implement engaging rear media displays, which can be used effectively to advertise upcoming events and engage promotions in the loud, fast paced environment.
Scheduled happy hours
Automate TouchPoint to complete price changes to offer cheaper drinks during happy hours or events.
Loyalty Schemes
Implement a range of comprehensive loyalty schemes and encourage customers to return more often.
Digital signage
Introduce aesthetically pleasing digital signage and show off your best deals to entice customers.
Scheduled happy hours
Automate TouchPoint to complete price changes to offer cheaper drinks during happy hours or events.
Loyalty schemes
Implement a range of comprehensive loyalty schemes and encourage customers to return more often.
Digital signage
Introduce aesthetically pleasing digital signage and show off your best deals to entice customers.
Lightweight portable solution with heavyweight features
Whether you need an extra pair of hands to effectively manage cloakrooms and door entry, or need a temporary solution for the high footfall during your busiest events, TouchPoint lite is here to help.
The robust functionality you’d expect from your TouchPoint till, in a portable lightweight solution, TouchPoint lite is packed with intuitive features to streamline operations including, seamless order taking, 4G connectivity, built-in reporting, gift card and voucher functionality and more.
Gain unrivalled flexibility with TouchPoint lite and use it on a device and in a configuration that works for you the most, whether that be: Android or iOS phones, tablets, and even payment taking terminals for an efficiency all in one solution.
Intelligent reporting
Gain access to 200+ built-in reports from TouchOffice Web and make informed decisions for your business.
Flexible ticketing
Gain unrivalled flexibility with unlimited designs and ticket criteria and boost footfall with a range of events.
Bespoke deals
Entice customers by rolling out a range of bespoke deals and promotions across all your integrated ordering channels.
Intelligent reporting
Gain access to 200+ built-in reports from TouchOffice Web and make informed decisions for your business.
Flexible ticketing
Gain unrivalled flexibility with unlimited designs and ticket criteria and boost footfall with a range of events.
Bespoke deals
Entice customers by rolling out a range of bespoke deals and promotions across all your integrated ordering channels.
Gain complete control and make informed decisions
Seamlessly manage all your ins and outs across multiple venues, from one robust back office management system. With 200+ built-in reports, TouchOffice Web+ gives you a complete bird’s eye view of all operations, whether that be sales, staff, stock, footfall and everything in between – allowing you to make informed decisions by using real-time data to your advantage.
Whether you’re rolling out enticing deals to boost revenue, carrying out a quick and efficient stock check, creating bespoke tickets and much more, the cloud based back-office management system will give you access remotely to make changes whenever you wish.
Stock management
Gain a bird’s eye view of your stock and make sure you never run out of your best selling spirits and cocktails.
Ease of use
Intuitive and customisable, members of your team will pick up all necessary EPoS functionality in no time.
Remote programming
Make instant changes to your pricing, promotions and products across your entire estate, or schedule them for the future.
Stock management
Gain a bird’s eye view of your stock and make sure you never run out of your best selling spirits and cocktails.
Ease of use
Intuitive and customisable, members of your team will pick up all necessary EPoS functionality in no time.
Remote programming
Make instant changes to your pricing, promotions and products across your entire estate, or schedule them for the future.
Encourage customers to self-order
Free up your staff from the order taking process with your own ByTable app and let customers place orders from their personal devices directly from the VIP booths. All your best deals and promotions at the click of a button, customers can simply scan a QR code to begin browsing your menu and place orders quickly and efficiently.
Alternatively, SelfService kiosks can also be a great addition, as they boost order totals by up to 40%, and can also entice customers with your best deals thanks to engaging screensavers when the kiosk is not being interacted with.
Both options make it effortless for customers to place orders directly to their location at the click of a button, completely without any assistance from staff, offering a more luxurious experience and also streamlining operations.
Diverse revenue streams
Free up staff by encouraging customers to place their own orders for booths and VIP areas.
Fraud management
TouchPoint offers a full trail of clerk activity and CCTV integration, helping to deter and detect fraud and theft.
0% commission
Unlike many other ordering channels, ICRTouch solutions charge 0% commission meaning all the profit stays in your pocket.
Diverse revenue streams
Free up staff by encouraging customers to place their own orders for booths and VIP areas.
Fraud management
TouchPoint offers a full trail of clerk activity and CCTV integration, helping to deter and detect fraud and theft.
0% commission
Unlike many other ordering channels, ICRTouch solutions charge 0% commission meaning all the profit stays in your pocket.
Boost football with a range of enticing events
Gain flexibility to create bespoke designs and unlimited ticket criteria and implement Ticketing from ICRTouch in a way that supports your style of operations the most. Robust and reliable, the solution seamlessly handles all your entry tickets, themed events, VIP booths, guest appearances, bespoke packages and everything in between, so you can provide a second to none customer experience.
With unlimited ticket criteria, designs and the ability to define upgrade paths, Ticketing gives you all the flexibility you need to effectively streamline operations and boost footfall. Controlled via the powerful TouchOffice Web+, you can make any changes remotely whenever you require, even from the comfort of your home, and all integrated systems update at the click of a button.
The solution integrates seamlessly with the wider ICRTouch ecosystem, allowing customers to purchase tickets via all your sales channels, including Touchpoint tills, ByTable apps or even SelfService kiosks.
Seamless integration with your existing systems
Fully integrated solutions for nightclubs
Bespoke EPoS
Developed over 20+ years, TouchPoint provides an effortless, reliable solution on the cutting edge of the hospitality industry.
Business Management
Gain real-time insight to your nightclub with TouchOffice Web, a powerful tool giving you complete control, anytime.
Lightweight EPoS
The robust reliability you’d expect from TouchPoint, in a powerful, portable EPoS solution perfect for nightclubs.
Order-To-Table Solution
Your nightclub guests can order directly from your bespoke web or app-based menu via mobile devices to their table with ByTable.
Interactive kiosk ordering
SelfService allows customers to independently browse menus, place orders and complete payments without the need for staff assistance.
Kitchen management
Never lose a ticket and transform the way orders are processed within your hospitality business with TouchKitchen.
Sell and manage tickets
Simplify ticket sales with a comprehensive Ticketing solution that combines multi-channel sales with unlimited ticket types.
Digital Menus
Save time and money printing menus with a digital TouchMenu solution that highlights promotions and automates stock messaging.
