Raise the bar with industry-leading hospitality EPoS
Diversify your sales streams, implement more efficient operations, maximise profits and reach your hospitality business’ full potential with ICRTouch’s versatile hospitality EPoS.
More than just electronic point of sale, the ICRTouch software encourages faster payments, nurtures loyalty, exceeds customer expectations and helps you manage your business effectively with intelligent reporting.
Find the right solutions for your business
Pubs & Bars
Restaurants
Hotels
Member Clubs
Nightclubs
Takeaways
Improve operational efficiency with intuitive hospitality EPoS
Streamline day-to-day operations by using a range of ICRTouch solutions and create a smooth working environment that not only increases customer satisfaction, but staff performance as well.
Whether you’re operating a boutique cocktail bar, a nationwide chain of fast food restaurants, or a high street coffee shop, ICRTouch’s flexible hospitality EPoS solutions have been designed specifically to handle the fast paces of the industry.
Reduce costs, increase efficiency, diversify revenue streams, increase your table turnover and nurture customer loyalty, all with one seamlessly integrating ecosystem of solutions.
Easy to use
Configure intuitive keyboard layouts with fully customisable options to ensure the system works the way you need it.
Intelligent automation
Let your EPoS take the strain and make more time for providing incredible customer service.
Scalable
All ICRTouch software integrates with one another, making product and service expansions effortless.
Ease of use
Configure intuitive keyboard layouts with customisable options to ensure the system works the way you need it.
Intelligent automation
Let your EPoS take the strain and make more time for providing incredible customer service.
Scalable
All ICRTouch software integrates with one another, making product and service expansions effortless.
ICRTouch’s flagship software, TouchPoint, has been installed
over 150,000 times to support businesses across the UK.
Diversify your revenue streams
By enabling a variety of sales platforms, implementing more efficient operations and maximising profits, reach your business’ full potential with ICRTouch’s hospitality EPoS solutions.
Whether orders are being taken from a TouchPoint till, PocketTouch hand-held order taking device, SelfService kiosk,or even ByTable app or webshop, they’ll all be organised clearly and easily accessible in one place.
On average customers spend over 40% more when placing their own orders. So offering a variety of ordering solutions not only diversifies your revenue streams, but increases order totals too.
0% commission
Unlike other providers, there's no commission fees for TouchTakeaway or ByTable, so all the profit stays in your pocket.
Branded
Customise platforms to match your branding and design to be instantly recognisable to your customers.
Real-time data
With easy access to real-time sales data, you can quickly identify trends and be in a position to react instantly.
0% commission
Unlike other providers, there's no commission fees for TouchTakeaway or ByTable, so all the profit stays in your pocket.
Branded
Customise platforms to match your branding and design to be instantly recognisable to your customers.
Real-time data
With easy access to real-time sales data, you can quickly identify trends and be in a position to react instantly.
Gain access to intelligent back office management
Gain a bird’s eye view of your operations across all your venues. The powerful cloud-based tool, TouchOffice Web, gives you complete control; anytime, anywhere, helping you make the right decisions for your business every day.
With over 200 in-built reports, you can get insight on every aspect of your business, from profits, products and performance, to staff, stock sales and everything in between.
Upgrading to TouchOffice Web+ unlocks even more additional benefits such as access to TouchStock, Ticketing, enhanced voucher creation, cash management and a heap of third party system integrations.
Multi-site control
Easily keep track of your entire estate and make changes to single venues or across the whole business.
Remote programming
Make instant changes to your pricing, promotions and products across your entire estate, or schedule them for a later date.
Export data
Extract detailed reports with the click of a button. Choose from over 200 standard reports and export data easily into HTML, PDF or CSV.
Multi-site control
Easily keep track of your entire estate and make changes to single venues or across the whole business.
Remote programming
Make instant changes to your pricing, promotions and products across your entire estate, or schedule them for a later date.
Export data
Extract detailed reports with the click of a button. Choose from over 200 standard reports and export data easily into HTML, PDF or CSV.
Reduce mistakes and keep customers informed about their order progress
Speed up service and reduce the time it takes for customers to receive their orders. Orders placed through all hospitality EPoS systems appear instantly on your intuitive TouchKitchen displays, as well as your CollectionPoint screens.
TouchKitchen allows your business to organise and display customer orders in the kitchen for easy order management, reducing mistakes by completely removing the need for paper printouts.
By linking TouchKitchen with CollectionPoint, you can effortlessly display ongoing order progress and easily notify customers with automated ‘ready for collection’ notifications. The seamless integration of these solutions speeds up service by reducing the time it takes for customers to receive their orders, resulting in improved customer experience.
Multi screen
Operate up to 12 unique screens - great for separating drink orders to the bar and food orders to the kitchen.
Choose your interface
Utilise TouchKitchen in the mode that suits your business best: touchscreen, keyboard, bump bar or hybrid.
Prioritise orders
Orders are received with unique timers making it easy for chefs to view at a glance and ensure they’re prepared quickly.
Multi screen
Operate up to 12 unique screens - great for separating drink orders to the bar and food orders to the kitchen.
Choose your interface
Utilise TouchKitchen in the mode that suits your business best: touchscreen, keyboard, bump bar or hybrid.
Prioritise orders
Orders are received with unique timers making it easy for chefs to view at a glance and ensure they’re prepared quickly.
Take bookings around the clock with TouchReservation
Offer guests flexibility with an online table booking solution, accessible from any web-enabled device. TouchReservation is an automated online reservation system that reliably works around the clock to accept bookings and allocate tables. Optimise your seating plan, increase bookings and improve efficiency; all while TouchReservation takes the strain.
Fully integrated with your ByTable app and TouchPoint tills, the solution will automatically sync bookings placed online with those entered via the till, preventing double bookings. The solution allows you to set your own compulsory deposits for reservations, allowing your business to minimise the amount of last minute cancellations.
Around the clock
TouchReservation takes booking around the clock, letting your customers make reservations even when you’re closed.
Increase bookings
TouchReservation is designed to make table bookings easier than ever for your guests, at their own convenience.
Intelligent reporting
Gain access to a review of reservations for the day using TouchOffice Web and analyse your footfall.
Around the clock
TouchReservation takes booking around the clock, letting your customers make reservations even when you’re closed.
Increase bookings
TouchReservation is designed to make table bookings easier than ever for your guests, at their own convenience.
Intelligent reporting
Gain access to a review of reservations for the day using TouchOffice Web and analyse your footfall.
Nurture customer loyalty and entice repeat custom
ICRTouch hospitality EPoS offers a range of loyalty features that can help you reward your most loyal customers. Create bespoke discounts and comprehensive points schemes, gift funds to customer balances and roll out customer specific promotions to create brand advocacy.
The implementation of loyalty schemes should be considered by hospitality business operators as they contribute to increased customer satisfaction, retention and revenue, all whilst providing a competitive advantage. They play a pivotal role in building strong relationships with customers, fostering brand loyalty, and ultimately driving long-term business success.
Customer analytics
Monitor customers spending habits, allowing you to plan and roll out promotions, targeting specific stock, days or demographics.
Manage unused stock
Encourage the purchase of unused stock with a points system for discounts or deals on selected items.
Multi-site
Unlock the use of schemes across multiple locations so customers can use their loyalty cards across a number of sites
Customer analytics
Monitor customers spending habits, allowing you to plan and roll out promotions, targeting specific stock, days or demographics.
Manage unused stock
Encourage the purchase of unused stock with a points system for discounts or deals on selected items.
Multi-site
Unlock the use of schemes across multiple locations so customers can use their loyalty cards across a number of sites.
Seamless integration with your existing systems
Hospitality EPoS products to improve the efficiency of your business
Bespoke EPoS
Developed over 20+ years, TouchPoint provides an effortless, reliable solution that forms the basis for any EPoS for hospitality setup.
Business Management
Gain real-time insight to your hospitality business with TouchOffice Web, a powerful tool giving you complete control; anywhere, anytime.
Digital Order Taking
Empower your hospitality employees with PocketTouch, the paperless solution to taking food and drink orders.
Order-To-Table Solution
Your hospitality customers can order directly from your bespoke web or app-based menu via mobile devices to their table with ByTable.
Kitchen Management
Never lose a ticket and transform the way orders are processed within your hospitality business with TouchKitchen.
Kiosk Ordering
Let customers independently browse your menus and place orders and complete payments via a SelfService kiosk.
Online Reservations
Automate table booking admin around the clock and free up your hospitality staff with TouchReservation.
Stock Management
Take the pain out of hospitality stock management with TouchStock, an intuitive hand-held solution that helps reduce mistakes.
Order Status Displays
Queue-bust effectively with CollectionPoint customer-facing displays that inform on order status automatically.
Digital Menus
Save time and money printing menus with a digital TouchMenu solution that highlights promotions and automates stock messaging.
Fast Food Ordering
Generate more revenue with webshop ordering for delivery or click and collect thanks to TouchTakeaway.
"The new system is far superior in every way. It has enabled me to spend less time on both dealing with system outages, and also made dealing with member transactional queries much quicker to resolve."
