Case Studies

Located on the picturesque Isle of Wight, Shanklin Seafront is a popular destination for tourists and the local community. The location boasts a variety of outlets for its visitors including; Summer Arcade, Toppings Ice cream Parlour, Bayside Fish & Chips, Pirates Cove & Jurassic Bay Adventure Golf, Pirates Cove Fun Park, Club House Cafe and Gift Shop.

National Museums Liverpool (NML) is a group of museums and galleries based around Liverpool, consisting of 7 institutions, all of which offer a wide range of collections including art, history, science and maritime heritage. In order to completely streamline the management of all sites and provide a seamless customer experience, NML reached out to an Authorised ICRTouch Gold Partner, Gardiff EPOS, for a range of intuitive solutions.

Founded in 1969 by Janine and Phillip Murphy, the Wetherby Whaler is a renowned fish and chips restaurant group with sites dotted across Yorkshire. Although starting as a small family-owned business, the Wetherby Whaler now operates 8 branches across Yorkshire, with around 245 employees, serving an impressive 750,000 portions of haddock every year. During a rolling refurbishment program, Wetherby Whaler decided to explore ways of improving customer experience in their takeaways, and therefore reached out to a local Authorised ICRTouch Partner, Venture EPoS, to supply a range of intuitive solutions.

The Hunters pub in Preston is a stylish multi-themed venue with a sports bar, large dining restaurant and alpine ski lodge with over 150 tables. The pub offers an extensive beer garden, which houses a private event space with an outdoor bar, pizza kitchen and firepit seating area, alongside eight individually themed party cabins to take bookings all year round.

Kokoro is a popular Japanese style takeaway chain with over 70 restaurants across the UK. First opened in Kingston in 2010, Kokoro quickly gained popularity due to its authentic, healthy selections and unique branding.

The Woodmans Arms is a popular pub located in the South of England, on the picturesque Isle of Wight. Alongside a great pub and dining experience, the venue also frequently hosts events for its customers and gets involved with local activities. 

Lusty Glaze Beach, located in Newquay, Cornwall, is a stunning private cove with a reputation as one of the UK’s most picturesque live music venues, thanks to its Sundowner Sessions. These events showcase a vibrant mix of well-known artists and local talent, providing a magical setting where Cornish sunsets complement the live music on the beach. The beach is also home to significant events like the annual Beach Tag Rugby Tournament, a family-friendly festival that attracts teams from across the UK for a weekend of competitive fun, culminating in knockout stages, live music, and fireworks.

Founded in 1888, South Shields Football Club (SSFC) is a professional club located in Tyne and Wear, currently competing in the National League North. The football stadium has a capacity to host 4,000 fans and offers a range of services, including hospitality boxes, bars, food kiosks and a merchandise store. The club was seeking to replace their outdated systems in order to streamline service across the venue and efficiently manage all their revenue streams. Therefore, they reached out to an ICRTouch Authorised Partner, Octo-POS, who implemented a whole suite of EPoS solutions to transform the club’s operations.

Located in the historic village of Alford, the Grampian Transport Museum boasts an impressive range of transport exhibits, from travelling chariots of the 1800’s to some of the fastest cars ever made. The venue showcases hundreds of transport artefacts and operates a newly refurbished tea room, reception and shop, alongside which they offer a range of visitor services from tours and talks, to hiring meeting rooms for private functions and more.