TouchKitchen from ICRTouch

Streamline your operations with intelligent kitchen display system

Transform the way food and drink orders are processed with the help of TouchKitchen, the intelligent and intuitive kitchen display system that’s designed by EPoS experts, specifically for the hospitality industry. 

From starters through to dessert, customer orders are organised neatly and clearly displayed on a display screen of your choice within the kitchen for easy order management. With no need for paper and print outs, the kitchen will be clearer and there’ll be reduced chance of mistakes.

An example of orders on an ICRTouch TouchKitchen digital kitchen display system

Transform the way orders are processed with TouchKitchen

When staff take an order at a TouchPoint till, via PocketTouch digital ordering device, or when customers place their own orders via a ByTable app, SelfService kiosk or TouchTakeaway webshop, the TouchKitchen display receives information directly, with no chance for miscommunication or confusion.

The kitchen team can easily manage each order as it arrives and view it on their digital kitchen display software, so they can begin preparing the food straight away. Information within TouchKitchen is clear and legible, and there’s no room for misunderstanding what has been ordered.

No Lost Tickets

Never lose orders

Digital orders go straight to the kitchen. None get dropped and no information gets lost or misinterpreted.

Time & Attendance - Clock - Wait Time- TImer

Set timers

Preparation timers ensure meals leave the kitchen on time. Utilise one-shot timers or reset on individual orders.

Admin

Choose your interface

Utilise TouchKitchen in the mode that suits your business best: touchscreen, keyboard, bump bar or hybrid.

No Lost Tickets

Never lose orders

Digital orders go straight to the kitchen. None get dropped and no information gets lost or misinterpreted.

Time & Attendance - Clock - Wait Time- TImer

Timers

Preparation timers ensure meals leave the kitchen on time. Utilise one-shot timers or reset on individual orders.

Admin

Choose your interface

Utilise TouchKitchen in the mode that suits your business best: touchscreen, keyboard, bump bar or hybrid.

Speed up service and ensure food leaves the kitchen on time

With an intuitive and customisable layout, TouchKitchen can be configured to fit your specific business needs, giving kitchen teams full control over their kitchen order solution.

They’ll have the ability to view orders instantly as they’re received, sort or peg meal orders between courses, and set preparation timers to ensure nothing is forgotten and meals go out on time and alert the waiting staff when an order is ready for service. Chef will know exactly what’s on each order thanks to the kitchen video software and know exactly how many portions of each item need to be prepared, with zero confusion of handwritten orders.

A chef utilising an ICRTouch TouchKitchen digital kitchen display system
Manage Busy Times - Nothing Missed

Recall orders

Easily and quickly recall finalised orders to check the details or reset the order for repeat preparation when needed.

Multiple Screens

Multi-screen

Operate multiple screens - great for separating drink orders to the bar and food orders to the kitchen.

Hospitality

Organise courses

Peg orders easily between courses to let the kitchen team know when the next course is ready to be prepared.

Manage Busy Times - Nothing Missed

Recall orders

Easily and quickly recall finalised orders to check the details or reset the order for repeat preparation when needed.

Multiple Screens

Multi-screen

Operate multiple screens - great for separating drink orders to the bar and food orders to the kitchen.

Hospitality

Organise orders

Peg orders easily between courses to let the kitchen team know when the next course is ready to be prepared.

Two examples of ICRTouch TouchKitchen bump bar layouts

Integrate a bump bar to increase the efficiency of your kitchen display system

If you don’t want the hassle of cleaning touchscreens within the kitchen, chefs can easily control TouchKitchen with a quick-action bump bar.

In sticky, hot kitchen environments, an easily accessible bump bar can vastly improve efficiency and productivity, allowing chefs to control their kitchen video devices much easier.

A bump bar can be configured to your specification and creates a great option for when large, wall mounted tablet or TouchKitchen TV displays are in use and may be out of reach.

Benedictos building

"We were really impressed with the kitchen display system software, TouchKitchen. You can see the smile on the chef's face because he has everything he needs. From the time the order goes through to the kitchen, chef has a lot of control and the system has made service so much easier."

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More features

  • Order management
    Chefs can move orders and peg individual orders until they are ready to cook.

  • Order timers
    Each order displays a timer, which can be configured to count up or down.

  • Bump bar
    In the hot, sticky, greasy kitchen environment, use a bump bar with TouchKitchen to prevent damage to your kitchen video touchscreen device.

  • Digital orders
    There are no physical orders that can accidentally drop on the floor and get lost.

  • Order complete notification
    Chef can send an ‘order ready’ notification to staff or customers via display screen (CollectionPoint) or printer.

  • Item complete notification
    Complete individual items on the order, and a notification can print for each one as they become ready.

  • Check completed orders
    If there are any queries, you can go to ‘finished orders’ to check that an order was created as it should have been. If a meal needs to be redone, the order can be recalled into the active order grid on the kitchen display.

  • Receive online orders
    Orders from TouchTakeaway or ByTable can seamlessly pass through to the TouchKitchen display.
  • Icons
    Customise the use of icons throughout TouchKitchen to improve usability with quick reference aids.

  • Colour configuration
    Specify colours for item categorisation.

  • Contemporary interface
    A sleek, modern look and feel that improves ease of use.

  • Auto/manual zooming
    By default, TouchKitchen will automatically zoom to the size of the device. This can be disabled and a custom zoom slider can be used to set the size most suitable to each device.

  • Mobile web app functionality
    TouchKitchen can be added to the home screen of a device.

  • Summary screen
    Display a summary allowing quick access to all items on an order. Items can be grouped by Department, PLU Group, KP Category etc.

  • Updated order headers
    New header titles to display more information in either the bottom-left or bottom-right of each individual order. New options include clerk name, terminal name, order location, price level, check text and customer name.