Search
Close this search box.

Stay up to date with all the latest from ICRTouch

Whether it’s staying up to date with all the latest industry news, reading through case studies of ICRTouch installs at businesses across the world, or finding out more about our Partner Network, catch up with all the latest right here! 

Industry News | Case Studies | Blog Posts

Industry news

We're excited to announce we'll be releasing a brand new update for TouchPoint. This enhancement to our flagship software is designed to revolutionise the way customers engage with the solution, offering an updated, exciting user experience. The solution has gained a fresh new look, as well as a range of convenient features, providing your business with the most powerful version of TouchPoint ever.
A deferred date has been set for the implementation of the new Employment (Allocation of Tips) Act. On 1st October 2024 it is proposed that this Act will make it unlawful for employers to withhold gratuities from their workers and ensure that tips are allocated fairly amongst all staff, including those on zero-hour contracts. Here’s what the new legislation means for the hospitality industry and how it will impact operations.

Case studies

The Beatles Story is an award-winning museum located in Liverpool. Based in the infamous band’s birthplace, the venue offers a unique immersive experience, sharing stories about the band’s journey and music. The business opened in 1990, and by its 25th anniversary, it had welcomed more than four million visitors and boosted the Liverpool economy by approximately £300m. In order to efficiently tackle the high footfall the venue experiences, The Beatles Story reached out to their local Authorised Gold Partner, EPOS Systems for a range of industry leading, reliable EPoS solutions.
Wimbledon RFC is a popular London rugby club that offers extensive facilities and a range of activities for its members. The renowned club has contributed to a significant landmark in rugby history by being a founding member of what we know today as the Rugby Football Union. In order to maintain providing excellent customer service throughout the club’s facilities, Wimbledon RFC reached out to local Authorised Gold Partner, Gardiff EPOS for a range of intuitive solutions.
The Red Lion is an independent family run pub on the outskirts of Tamworth, overlooking the beautiful Coventry canal. The pub and restaurant, which employs in the region of 30 team members, serves approximately 3,500 covers every week to the main customer base of locals and tourists using the canal.

Blog posts

Summer has finally arrived which means it’s time to officially put your EPoS to the test. With the increased footfall in your pub gardens, you’re already thinking about how to get the most out of your solutions, and we’re here to show you how a flexible all-in-one system puts you in a position to react quickly and meet customer needs. ICRTouch solutions have been designed and developed with the hospitality industry in mind, offering a bunch of neat tricks to help you keep things streamlined and efficient. As industry-leading experts, here are some of the game changing tips and tricks we recommend implementing across your ICRTouch ecosystem.
In an effort to bolster educational resources and empower the young people of the Isle of Wight, we have recently been working on a collaborative initiative with our local authority's Library Services team. Over the past few months, we've worked hand in hand to deliver a substantial influx of reading materials to libraries across the Island.
Dive into the peak season with industry-leading EPoS solutions that not only maximise efficiency, but also foster more sustainable operations. The increased traffic you’ll experience during the summer will require more comprehensive resource management, so it’s important to have an all-in-one system you can rely on.  With a seamlessly integrating ecosystem of solutions from ICRTouch, you can rely on intelligent automation to ask the right questions at the right time, ensuring your operations are as efficient as possible, reducing mistakes and as a result, minimising waste. Read more to find out how ICRTouch solutions will keep your pub running as efficiently and sustainably as possible throughout the busy summer season. 
With the much awaited summer season around the corner, you’re already working on ways to capitalise on the increased footfall your venue will experience. As the warm weather approaches, it’s time to consider how to best utilise your spaces, and events could be the perfect option to bring in even more customers. Whether it’s a bottomless brunch, live music, pub quiz, or anything in between, ICRTouch’s Ticketing solution is the perfect tool to have under your belt to streamline ticket management for your events.