“PocketTouch is very user friendly and has allowed us to spend more time with customers instead of going back and forth to the fixed terminals. Overall, we are very satisfied with the product. We have six restaurants altogether, two of which have Orderman 7 running PocketTouch.”
Empower your employees with paperless ordering
Empower your employees
with paperless ordering
Raise the bar on customer experience with PocketTouch, the intuitive hand-held EPoS software that gives you a paperless solution to taking food and drink orders.
Whether you’re utilising PocketTouch on an iOS, Windows, Android, or even a PAX device, it’ll help you turnover tables quicker, increase order values and reduce mistakes. Take orders at the table or in the queue line – whichever works best for your business.
Efficient service keeping customers and staff happy
PocketTouch is designed by industry experts to allow waiting staff to take orders seamlessly from the table or queue line, without the need for any manual pen and paper system. Orders are delivered straight from their hand-held device to the kitchen and bar, giving the most efficient service to the customer.
Order updates made on PocketTouch are automatically sent to the till and kitchen management systems such as TouchKitchen, streamlining the whole process and allowing you to turnover tables quicker than ever.
Simplify at-table ordering and payments with one device
PocketTouch’s integration with PAX, available with select payment providers, means you can not only make orders, but also complete payments at the table, from just one device.
Reducing unnecessary trips back and forth to the till and streamlining the delivery of orders to the till, kitchen and back office, this super handy integration will increase customer satisfaction by providing them an efficient, seamless experience.
Increase revenue and see order
values skyrocket with PocketTouch
For the most productive meal service, you want to seat as many parties as possible. With PocketTouch, your customers aren’t left waiting for their order to be sent manually to the kitchen once it’s been taken – the system sends orders straight to your kitchen management system with just a single button press.
Getting the order right first time means there’s no more going back and forth, and when it comes to paying the bill, servers can take payments and complete checks right at the table, saving valuable time and freeing up the table quickly for your next customers.
Create your bespoke floor plans in PocketTouch to streamline operations
With easy to navigate precision control on the floor plans, your team will have instant access to every table. With the ability to assign names to tables for quick reference and increase personal service, to view tables’ current status and a multi-level floor plan, you’ll have complete control and flexibility.
Find your local ICRTouch Authorised Partner
More features to help you service tables quicker than ever
We know that keeping track of multiple tables can be tricky and staff can spend lots of time taking orders back and forth to the till. PocketTouch allows you to save that time and service tables more efficiently.
- Graphical table plan
Staff can easily identify and open the correct table. Supports multiple floor levels, with optional by seat ordering.
- Custom table text
Custom table text can be used for easy identification of guests.
- Gestures for quick item amendment
Quickly ‘add one’ or remove a product by swiping the item in the sale window.
- Order numbers
Enter tab order numbers instead of tables.
- Fix floor plan to area
Devices used in a specific seating area can be set to open the floor plan at the corresponding level.
- Preset & custom messages
Preset messages can help staff quickly add instructions or important allergy info to an order. Create custom messages on-the-fly for less common requests.
- Prompt staff with choice options
PocketTouch can auto prompt staff with meal options or with prompts to upsell during the sale.
- Live table plan
Let waiting staff see the status of any table at a glance.
- Colour match
Product button colours match TouchPoint to help when swapping between the till and hand-held device.
- Kitchen and bar printing
PocketTouch sends orders straight to the kitchen or bar, saving time and staff will spend more time with customers.
- Auto open floor plan
To minimise key presses, PocketTouch can be configured to open the floor plan as soon as the clerk signs on.
- Prints the bill from the table
Print the bill from PocketTouch at the table or any seating area.
- Stock levels
PocketTouch will notify waiting staff of low stock items, so that the order can be resolved first time, at the table.
- Hardware compatibility
Compatible with iOS, Windows and Android devices.