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Stay up to date with all the latest from ICRTouch

Whether it’s staying up to date with all the latest industry news, reading through case studies of ICRTouch installs at businesses across the world, or finding out more about our Partner Network, catch up with all the latest right here! 

Industry News | Case Studies | Blog Posts

Industry news

We're excited to announce we'll be releasing a brand new update for TouchPoint. This enhancement to our flagship software is designed to revolutionise the way customers engage with the solution, offering an updated, exciting user experience. The solution has gained a fresh new look, as well as a range of convenient features, providing your business with the most powerful version of TouchPoint ever.
A deferred date has been set for the implementation of the new Employment (Allocation of Tips) Act. On 1st October 2024 it is proposed that this Act will make it unlawful for employers to withhold gratuities from their workers and ensure that tips are allocated fairly amongst all staff, including those on zero-hour contracts. Here’s what the new legislation means for the hospitality industry and how it will impact operations.

Case studies

Wimbledon RFC is a popular London rugby club that offers extensive facilities and a range of activities for its members. The renowned club has contributed to a significant landmark in rugby history by being a founding member of what we know today as the Rugby Football Union. In order to maintain providing excellent customer service throughout the club’s facilities, Wimbledon RFC reached out to local Authorised Gold Partner, Gardiff EPOS for a range of intuitive solutions.
The Red Lion is an independent family run pub on the outskirts of Tamworth, overlooking the beautiful Coventry canal. The pub and restaurant, which employs in the region of 30 team members, serves approximately 3,500 covers every week to the main customer base of locals and tourists using the canal.
The Stout & Stone Inns is a pub management group in partnership with Stonegate Pub Partners. Since its launch in 2023, the company experienced a huge growth, expanding from one to ten sites in a matter of months and this trend is set to continue long into the future.

Blog posts

With the much awaited summer season around the corner, you’re already working on ways to capitalise on the increased footfall your venue will experience. As the warm weather approaches, it’s time to consider how to best utilise your spaces, and events could be the perfect option to bring in even more customers. Whether it’s a bottomless brunch, live music, pub quiz, or anything in between, ICRTouch’s Ticketing solution is the perfect tool to have under your belt to streamline ticket management for your events.
The Sophie’s Legacy charity was created in memory of Sophie Fairall, a remarkable young girl who sadly lost her battle with cancer back in 2021. She touched so many lives and, whilst in hospital, wrote a bucket list of wishes that she wanted to be carried out on her behalf. The aim of this list was to improve conditions for children and their families during stays in hospitals.
Every year, the Child of Wight Awards celebrate the courage, bravery and achievements of children across the Isle of Wight. The remarkable event presents 11 awards in total, each of which covers important aspects of a child’s life. In this year's event, ICRTouch is the proud sponsor of the ‘Best Sibling’ award, which recognises the immense love and appreciation siblings have for each other.  
You’ll soon notice your pub gardens filling up with heaps of customers wanting to enjoy cold refreshments and delicious food in the sunshine. As the footfall picks up, you’ll no doubt experience an increase in incoming orders across various channels, so you might want to consider replacing your outdated order management system to capitalise on this.

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