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Whether it’s staying up to date with all the latest industry news, reading through case studies of ICRTouch installs at businesses across the world, or finding out more about our Partner Network, catch up with all the latest right here! 

Industry News | Case Studies | Blog Posts

Industry news

Artificial Intelligence (AI) is being implemented by more and more businesses across the world, becoming a go to tool to streamline various operations. Although we have learnt a lot about AI and its incredible capabilities, there are essentially endless possibilities for its implementations in hospitality, whether that be front- or back-of-house.
As we head into 2025, the hospitality industry can expect yet another challenging year, due to the government’s latest budget plans. The ‘New year new me’ idiom will likely be considered within countless businesses’ operations, with many being forced to undergo significant structural changes in order to keep operational costs to a minimum. 

Case studies

Founded in 1969 by Janine and Phillip Murphy, the Wetherby Whaler is a renowned fish and chips restaurant group with sites dotted across Yorkshire. Although starting as a small family-owned business, the Wetherby Whaler now operates 8 branches across Yorkshire, with around 245 employees, serving an impressive 750,000 portions of haddock every year. During a rolling refurbishment program, Wetherby Whaler decided to explore ways of improving customer experience in their takeaways, and therefore reached out to a local Authorised ICRTouch Partner, Venture EPoS, to supply a range of intuitive solutions.
The Hunters pub in Preston is a stylish multi-themed venue with a sports bar, large dining restaurant and alpine ski lodge with over 150 tables. The pub offers an extensive beer garden, which houses a private event space with an outdoor bar, pizza kitchen and firepit seating area, alongside eight individually themed party cabins to take bookings all year round.
The Woodmans Arms is a popular pub located in the South of England, on the picturesque Isle of Wight. Alongside a great pub and dining experience, the venue also frequently hosts events for its customers and gets involved with local activities. 

Blog posts

Our friends at Ability dogs 4 Young People (AD4YP) have recently visited us at the ICRTouch HQ. It was a great opportunity for the wider ICRTouch team to meet all the kind volunteers in person and get to know more about the important work they carry out first hand - and of course, meet ICRTouch’s sponsored ability dog, Colin.
Here at ICRTouch, we are always on the lookout for ways to improve our products and services. As a result, we’re happy to announce that, after a series of in house development tasks, we’ve significantly enhanced TouchPoint lite’s functionality. The industry-leading solution now offers more intuitive features than ever, giving you more flexibility to use the solution in an even wider array of environments.
Summer has finally arrived which means it’s time to officially put your EPoS to the test. Luckily for you, the ICRTouch ecosystem is filled with intuitive features and robust functionality to support your pubs and bars throughout the summer months.

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