Streamlined communication
Information handled via TouchKitchen is clear and legible, leaving no room for misunderstanding. The solution speeds up service by completely eliminating the need for messy handwritten orders, as all orders are digitally displayed in a consistent format with clear colour coding. Your team has control over the colour configuration, allowing them to specify colours for item and category categorisation, in a way that works for them the most.
Kitchen teams also have the ability to complete specific items on each ticket and notify staff right away, making it easy to navigate complicated orders with multiple items including starters, mains and deserts.
Flexible interface to suit the needs of your team
TouchKitchen gives you the flexibility to use the solution in a way that suits your business best, whether that’s touchscreen, keyboard bump bar or even a hybrid approach. In hot, sticky kitchen environments it may not be practical to use touchscreen displays, therefore an intuitive bump bar may come in handy to manage incoming orders.
TouchKitchen can simultaneously run across multiple screens around your venue, so members across different departments all have access to the relevant order information. This feature is perfect for busy hospitality venues, as the screens can be separated to display drinks orders for bar staff, and food orders for kitchen staff, streamlining service during busy hours.
Seamless integration with the wider ICRTouch ecosystem
Whether orders are placed on your TouchPoint tills, ByTable and TouchTakeaway apps or webshops, PocketTouch digital order taking devices or SelfService kiosks, they all appear neatly in your TouchKitchen order management screens, allowing the kitchen team to easily view and manage each order as it arrives. Once an order is ready, kitchen teams can send order ready notifications to either your printers, or your CollectionPoint screens and instantly notify staff and customers when an order is ready.
This seamless integration between ICRTouch solutions will completely enhance operational efficiency by providing all departments with the relevant information in real time, ensuring customers orders are prepared as fast as possible.
TouchKitchen is the perfect solution to add to your ICRTouch ecosystem for the summer season. The solution reduces mistakes by allowing teams to effortlessly navigate and complete incoming orders, speeding up service in your large outdoor areas in the summer. Reach out to a local Authorised Partner to find out more about TouchKitchen and the impact it can have on your business.
