Articles by Tag: Hospitality

Continuous member engagement should be amongst the key considerations when it comes to choosing EPoS systems for your club. Effective customer engagement is extremely beneficial for member’s clubs, however it can be an overly time consuming process without the correct systems in place. 

The Beatles Story is an award-winning museum located in Liverpool. Based in the infamous band’s birthplace, the venue offers a unique immersive experience, sharing stories about the band’s journey and music. The business opened in 1990, and by its 25th anniversary, it had welcomed more than four million visitors and boosted the Liverpool economy by approximately £300m. In order to efficiently tackle the high footfall the venue experiences, The Beatles Story reached out to their local Authorised Gold Partner, EPOS Systems for a range of industry leading, reliable EPoS solutions.

The National Pub and Bar Awards has returned, now for its eighth year, showcasing the finest pubs and bars in the UK. The award ceremony recently revealed the best venues within 94 counties, as well as the overall winner of ‘National Pub & Bar of the Year’.

Summer has finally arrived which means it’s time to officially put your EPoS to the test. With the increased footfall in your pub gardens, you’re already thinking about how to get the most out of your solutions, and we’re here to show you how a flexible all-in-one system puts you in a position to react quickly and meet customer needs. ICRTouch solutions have been designed and developed with the hospitality industry in mind, offering a bunch of neat tricks to help you keep things streamlined and efficient. As industry-leading experts, here are some of the game changing tips and tricks we recommend implementing across your ICRTouch ecosystem.

Dive into the peak season with industry-leading EPoS solutions that not only maximise efficiency, but also foster more sustainable operations. The increased traffic you’ll experience during the summer will require more comprehensive resource management, so it’s important to have an all-in-one system you can rely on.  With a seamlessly integrating ecosystem of solutions from ICRTouch, you can rely on intelligent automation to ask the right questions at the right time, ensuring your operations are as efficient as possible, reducing mistakes and as a result, minimising waste. Read more to find out how ICRTouch solutions will keep your pub running as efficiently and sustainably as possible throughout the busy summer season. 

Wimbledon RFC is a popular London rugby club that offers extensive facilities and a range of activities for its members. The renowned club has contributed to a significant landmark in rugby history by being a founding member of what we know today as the Rugby Football Union. In order to maintain providing excellent customer service throughout the club’s facilities, Wimbledon RFC reached out to local Authorised Gold Partner, Gardiff EPOS for a range of intuitive solutions.

You’ll soon notice your pub gardens filling up with heaps of customers wanting to enjoy cold refreshments and delicious food in the sunshine. As the footfall picks up, you’ll no doubt experience an increase in incoming orders across various channels, so you might want to consider replacing your outdated order management system to capitalise on this.

A deferred date has been set for the implementation of the new Employment (Allocation of Tips) Act. On 1st October 2024 it is proposed that this Act will make it unlawful for employers to withhold gratuities from their workers and ensure that tips are allocated fairly amongst all staff, including those on zero-hour contracts. Here’s what the new legislation means for the hospitality industry and how it will impact operations.

Save time and money this summer, by facilitating the management of your beer gardens with at-table ordering. ByTable, the intuitive self-ordering solution, not only diversifies your revenue streams but also streamlines service during peak summer periods, by empowering customers to place their own orders.