Reduce mistakes and speed up service with PocketTouch
Implementing digital order taking could completely transform your operations ahead of the festive period. The PocketTouch digital order taking solution provides staff with all necessary menu, promotional, allergen and stock information from the palm of their hands, allowing them to take orders and send them straight to your order management system without the need to go back and forth to the till.
To take this a step further, PocketTouch seamlessly integrates with a range of payment taking devices, allowing your staff to take orders and payment at the same time, speeding up service even more, and allowing your staff to focus more on providing excellent customer service.
Empower customers to place their own orders
Take the weight off your staff’s shoulders by implementing a remote ordering solution. The ByTable app empowers customers to place orders via their personal device without the assistance of staff, freeing up your team to focus on other important tasks and speed up service.
Data shows that customers spend 40% more when placing their own orders, as they have more time to consider their choices and aren’t in a rush to make a decision, therefore the solution not only speeds up service but also boosts profits. With Halloween and the much awaited festive season around the corner, ByTable is the perfect solution to streamline your operations.
Implement a robust Ticketing solution for events
Benefit from effortless ticket management for your upcoming autumn and winter events with Ticketing. The solution gives you significant flexibility to run various ticket criteria and entice customers with bespoke designs for each of your events.
With the seamlessly integrating solution, tickets can be purchased via your TouchPoint till, ByTable and TouchTakeaway apps and SelfService kiosks, providing customers with various options. Controlled via TouchOffice Web+ you’ll gain useful insight into your footfall and can seamlessly manage all your tickets in one convenient place; anytime, anywhere.
Streamline communication between front of house and kitchen teams
As service slowly ramps up in the coming months, you’ll notice more and more orders flying into your kitchen and bar areas, which can at times be difficult to navigate efficiently without the right systems in place.
Say goodbye to confusing handwritten tickets and messy orders with TouchKitchen and streamline communication between your front of house and kitchen/bar teams with the intuitive order management system. Thanks to seamless integration with the wider ICRTouch ecosystem, orders placed across all channels appear neatly on your TouchKitchen displays.
The solution speeds up service, reduces mistakes and improves communication between teams, as orders can be sent to TouchKitchen at the click of a button, instantly notifying all relevant members of staff, making it a must-have solution as we head into autumn.
Make informed decisions with intelligent reporting
Gain insight and control your entire operations across all your venues, with the powerful TouchOffice Web back office management system. With 200+ built-in reports, TouchOffice Web gives you a detailed analysis of every aspect of your business. It’s designed with ease of use in mind and presents information in handy graphics and charts, giving you an instant overview of performance across your sales channels, staff, stock and more.
TouchOffice Web allows you to effortlessly identify sales trends and patterns and make informed decisions, so you can capitalise on your best selling products, menu items, specials, events and more. The business management system will help you efficiently manage your resources, keep up with your stock and create bespoke promotions and events during the festive period that’ll perform well.
All solutions from ICRTouch have been designed with ease of use in mind, to help hospitality businesses transform their operations and streamline service during high footfall periods. Find out more about how the solutions can benefit your business by reaching out to an Authorised ICRTouch Partner who’ll be happy to assist you.
