Articles by Tag: TouchPoint

Continuous member engagement should be amongst the key considerations when it comes to choosing EPoS systems for your club. Effective customer engagement is extremely beneficial for member’s clubs, however it can be an overly time consuming process without the correct systems in place. 

Today marks a very special day in the ICRTouch calendar, as we’re celebrating TouchPoint’s 25th birthday. The flagship product has come a long way since its initial release way back in 1999, making its mark in the hospitality and retail industries over the years and we’re extremely proud to see how far the solution has been developed.

The Beatles Story is an award-winning museum located in Liverpool. Based in the infamous band’s birthplace, the venue offers a unique immersive experience, sharing stories about the band’s journey and music. The business opened in 1990, and by its 25th anniversary, it had welcomed more than four million visitors and boosted the Liverpool economy by approximately £300m. In order to efficiently tackle the high footfall the venue experiences, The Beatles Story reached out to their local Authorised Gold Partner, EPOS Systems for a range of industry leading, reliable EPoS solutions.

Summer has finally arrived which means it’s time to officially put your EPoS to the test. With the increased footfall in your pub gardens, you’re already thinking about how to get the most out of your solutions, and we’re here to show you how a flexible all-in-one system puts you in a position to react quickly and meet customer needs. ICRTouch solutions have been designed and developed with the hospitality industry in mind, offering a bunch of neat tricks to help you keep things streamlined and efficient. As industry-leading experts, here are some of the game changing tips and tricks we recommend implementing across your ICRTouch ecosystem.

Dive into the peak season with industry-leading EPoS solutions that not only maximise efficiency, but also foster more sustainable operations. The increased traffic you’ll experience during the summer will require more comprehensive resource management, so it’s important to have an all-in-one system you can rely on.  With a seamlessly integrating ecosystem of solutions from ICRTouch, you can rely on intelligent automation to ask the right questions at the right time, ensuring your operations are as efficient as possible, reducing mistakes and as a result, minimising waste. Read more to find out how ICRTouch solutions will keep your pub running as efficiently and sustainably as possible throughout the busy summer season. 

Wimbledon RFC is a popular London rugby club that offers extensive facilities and a range of activities for its members. The renowned club has contributed to a significant landmark in rugby history by being a founding member of what we know today as the Rugby Football Union. In order to maintain providing excellent customer service throughout the club’s facilities, Wimbledon RFC reached out to local Authorised Gold Partner, Gardiff EPOS for a range of intuitive solutions.

We're excited to announce we'll be releasing a brand new update for TouchPoint. This enhancement to our flagship software is designed to revolutionise the way customers engage with the solution, offering an updated, exciting user experience. The solution has gained a fresh new look, as well as a range of convenient features, providing your business with the most powerful version of TouchPoint ever.

With the much awaited summer season around the corner, you’re already working on ways to capitalise on the increased footfall your venue will experience. As the warm weather approaches, it’s time to consider how to best utilise your spaces, and events could be the perfect option to bring in even more customers. Whether it’s a bottomless brunch, live music, pub quiz, or anything in between, ICRTouch’s Ticketing solution is the perfect tool to have under your belt to streamline ticket management for your events.

With hundreds of products and thousands of transactions each day, it can be challenging to identify trends and thoroughly analyse data on how your hospitality business is performing. Without this knowledge, it’s difficult to make intelligent business decisions, which is why a robust management system like TouchOffice Web is a vital asset. It provides a bird’s eye view of operations to ensure you’re managing resources as efficiently as possible heading into the busy summer season.