Case Studies

The Great Northern Group required a solution provider that could embrace their family feel as a business and be available 7 days per week during industry hours so they knew they would be looked after at key times.

Sam Shaw, Managing Director of The Fighting Cocks, Arreton, talks about how ICRTouch products installed by ICR Systems (ByTable and PocketTouch) have helped his business to successfully trade through the Covid-19 period and beyond.

ICRTouch customer Island Airport Sandown on the Isle of Wight have reopened to the UK public this week amid the current Covid-19 pandemic, utilising a TouchTakeaway online ordering system and their garden cafe.

"Having found ourselves in a difficult position with the Coronavirus we had to make a choice of closing our doors to customers or diversifying and TouchTakeaway was the ideal solution."

Jersey Hospice Care required an updated electronic point of sale system to help them upgrade their existing handwritten processes and streamline operations across their two retail locations. 

Beadnell Towers needed a new EPoS system installed after their £3 million refurbishment. They were recommended to Newcastle Till Company to supply an EPoS system that was easy to operate.

Fur & Feather came to Nexserve looking to update their existing EPoS system: "We need a system that assists in stock control, purchasing and sales. It must be easy to use whilst meeting fairly complex stock control requirements."

This case study explains how TILLMAX improved the efficiency and speed of order processing for Elite Indian Restaurant and helped develop a more loyal and satisfied customer base.

Exeter City FC has been an ICRTouch customer since 2009 with existing TouchPoint tills throughout St James Park, a 8,696 capacity stadium. In November 2018 they opened the new Stagecoach Adam Stansfield stand which needed an additional till system.