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The Cavern Club

Epos Ready install cloud-based EPoS for famous The Cavern Club

The world famous Cavern Club is a thriving music destination and one of Liverpool’s top tourist attractions.

Authorised Partner, Epos Ready worked with The Cavern Club in Liverpool to install a cloud-based business management system that could update products and prices in real-time.

Cavern Club operates using ICRTouch EPoS solutions

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Industry leading EPOS systems and online ordering platforms – delivered and supported from the heart of the Midlands.

Cavern Club operates using ICRTouch EPoS solutions

The brief

“We had an Epos Solution in place for a number of years but this did not provide crucial functionality that as a high turnover business was necessary for us to move to the next level. We needed a cloud based back office so we could maintain stock management on a day to day basis and the ability to update products/prices in real-time. This was the basis for choosing Epos Ready and the range of ICR Software Solutions.

To source an Epos provider that could provide support/service 7 days a week and late in the evening as we close as late as 2am 4 night a week and to provide us with accurate information.”

The solution

“We looked at a local competitor so we could consider two solutions against each other however we felt Epos Ready listened to our requirements and delivered everything when we saw a demonstration of the solution.

The software provides fantastic reporting, a detailed stock system which enables us to task our in-house managers with completing their own stocks and providing Head Office with real-time information on how our businesses are performing.

Another important factor was the planned roll out and installation which was conducted over both sites from 6am so as not to impact on any of our business trading as we open each day at 10am.”

7 x 15″ Epos Terminals

7 x Thermal Printers

7 x Cash Drawers,

This is provided across The Cavern Club and The Cavern Pub.

The result

“It wasn’t one of the requirements initially however having the ability for staff to use the clocking in/out functionality and that we can export the time & attendance reporting has proved invaluable to controlling labour spend across both venues.”

"We have had greater control of running in-house tabs for the Directors as these can easily be stored on the Epos and then charged to the relevant account once they are closed off. This has helped us massively control stock and wastage. On a day to day basis, it has enabled staff in both sites to serve our customers quickly, efficiently and professionally. Managers at each site have had greater control over increasing bottom line profits due to maximising the usage of the stock system and implementing clocking in/out through the till software and cloud back office. Managers at each site have had greater control over increasing bottom line profits due to maximising the usage of the stock system and implementing clocking in/out through the till software and cloud back office. Price changes, product additions, stock deliveries and stock transfers between sites can be done in a matter of seconds. The system we had before was heavily reliant on Head Office needing to update changes which was time consuming and long winded. Epos Ready changed all of this with the ICR Solution and now means managers have autonomy and can be more proactive as less reliant on Head Office. The system is so quick to update with stock means we can maximise sales and ensure customers can purchase key items within our merchandising section. A large percentage of The Cavern Club's visitors are city visitors and tourists so maintaining a full selection of the merchandising is key to upselling and providing a better level of service."

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