1. Take the till with you
Raise the bar with robust hand-held order-taking software. Say goodbye to the old fashioned pen and paper system and instead, empower your employees by giving them access to all necessary information at their fingertips. The introduction of a mobile EPoS system such as PocketTouch will let your staff take the till with them, meaning less trips back and forth to the till. Data shows that unnecessary time spent between tables could be reduced by 1/3 with PocketTouch. Modernising the order taking process can accelerate your table turnover and enhance efficiency for your staff, allowing them to dedicate more time to delivering outstanding customer service.
2. Take bookings around the clock
Offer your guests flexibility with an online table booking solution. Automate your existing reservation system with TouchReservation and take bookings around the clock. Gain access to a full seating plan and the ability to take booking deposits, whilst giving your customers the flexibility of making reservations themselves at any time, from any device. The solution eliminates the need to create bookings manually which can reduce admin, free up your staff and ultimately, reduce mistakes. Having all your tables booked ahead of time and providing customers with reminders ahead of their arrival will help you turnover those tables as quick as possible.
3. Let customers place their own orders
Boost sales and let customers browse your menu on their personal device. By introducing a ByTable app and/or webshop you can let your customers place orders from their own device and fully personalise their choices to match their taste. A commission free solution, the use of ByTable not only increases revenue but also improves your operational efficiency. With a remote ordering system there is no need to wait for a member of staff to take customer orders as they’re instantly received behind the bar and in the kitchen. The automation of your ordering system allows customers to tailor ordering choices to their taste whilst significantly speeding up service. Table turnover is instantly increased as a result of customers paying up-front for their orders, so there’s no time wasted waiting for the bill at the end of the meal.
4. Streamline staff communication
TouchKitchen is an intuitive kitchen display software designed specifically for the hospitality industry to help streamline communication between front of house and kitchen staff. Take orders and send them straight to the kitchen with the click of a button and simplify the management of multiple order tickets. Eradicate the chance of misinterpreting tickets and accelerate order processing with the digital solution. The seamless integration between systems makes orders appear on all screens instantaneously and TouchKitchen’s intelligent features like traffic light timers help ensure that food leaves the kitchen on time so customers are guaranteed quick and efficient service.
An all-in-one recipe for success
Rapid technological advancements inevitably lead to increased customer expectations and industrial competitiveness. Implementing a range of automated ICRTouch solutions can help you facilitate operational efficiency within your hospitality business, whilst maintaining high standards. Seamless integration between systems takes the customer on a journey that guarantees satisfaction and results in customer retention. Find your local Authorised ICRTouch Partner to get started and see how you could increase table turnover.