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Industry news

Temporary VAT reduction on children's meal in TouchOffice Web

16/06/26

Everything you need to know about the temporary reduction in VAT on children’s meals

The Government has announced a temporary reduction in the standard VAT rate of 20% to only 5% on certain children's meals, family attraction tickets and children's entertainment admissions between 25th June and 1st September 2026. The measure, introduced through HMRC's Revenue & Customs Brief 5 (2026), aims to help families manage the cost of summer activities while encouraging spending across the hospitality and leisure sectors.

ICRTouch at the Pub and Bar Awards with the winner for Pub Group of the Year

12/06/26

Congratulations to all the winners at the National Pub and Bar Awards 2026

This year's National Pub and Bar Awards marked ICRTouch's fourth consecutive year sponsoring the event, and, as always, it was a fantastic opportunity to connect with some of the biggest names in UK hospitality and celebrate the very best of the sector.

01/06/26

ICRTouch is proud to sponsor the “Ambassador Award” at the 2026 BII Summer Event

ICRTouch is proud to announce its sponsorship of ‘The Ambassador Award’ at the 2026 BII Summer Event. As well as recognising the hard work and dedication of pubs & bars across a range of categories, the British Institute of Innkeeping is also celebrating its 45th anniversary, making this year’s event particularly memorable.

Hospitality operator assessing reports in TouchOffice Web

01/04/26

Can the hospitality industry absorb another year of rising costs?

As a result of the new tax year, UKHospitality’s latest member survey has reported significant concerns regarding operational costs across the UK’s hospitality scene. The survey collected responses from some of the most influential voices in the UK’s hospitality industry, including the British Beer and Pub Association, the British Institute of Innkeeping (BII) and Hospitality Ulster, revealing the damaging impact on the industry.

Love Amelia team with Authorised Partner and kiosk

10/06/26

Love, Amelia streamlines operations with ICRTouch

Love, Amelia is a baby bank charity located in North East England. The organisation provides excellent quality, pre-loved items and equipment to children from birth to 16 years old, who are experiencing poverty and hardship. Since the initial launch in 2019, the charity has supported over 40,000 children. In order to streamline the charity’s operations, whether that be fundraising activities, managing donations, stock and everything in between, they reached out to their local Authorised Partner, Octo-POS for a reliable solution.

ICRTouch's Ticketing software at Robin Hill

02/06/26

Robin Hill streamlines park operations with ICRTouch

Robin Hill is a popular tourist destination and attraction park located in the heart of the Isle of Wight. Across its 88 acres, the park offers a natural woodland, countryside gardens, a variety of food and beverage outlets and entertainment suitable for visitors of all ages. During seasonal periods, the park experiences between 15-20,000 visitors a week, which is why Robin Hill reached out to their local Authorised ICRTouch Partner, ICR Systems, for a range of robust and reliable EPoS solutions.

TouchPoint till in surf shop at Ruda Holiday Park

19/02/26

Ruda Holiday Park streamlines efficiency with ICRTouch

Ruda Holiday Park, situated in Devon, is a popular tourist destination praised for its family friendly atmosphere and beautiful location near Croyde Bay Beach. As well as operating a variety of food & beverage and retail outlets, the holiday park also offers a wide range of activities and entertainment for families.

26/01/26

Cardiff Arms Park streamline match day operations with ICRTouch

Home to Cardiff Rugby in the heart of the Welsh capital, Cardiff Arms Park has been used as a rugby ground since the 1870s, with many of rugby's biggest names having played at the world-famous stadium.

08/06/26

Latest ICRTouch sales trends: April vs May

We have been taking a closer look at ICRTouch sales data - analysing April, which included Easter and a two-week school break, alongside May, which saw two bank holidays, a half-term and a heatwave.

Person holding mobile phone to place order on ByTable during the seasonal period

18/03/26

Top tips for driving seasonal success with smarter solutions

Warm summer days are fast approaching, which can only mean one thing - venues all over the UK, particularly those with large outdoor areas will see a significant increase in footfall. You’re no doubt already thinking about ways of extracting as much revenue as possible from the seasonal period whilst keeping costs to a minimum, and upgrading your current EPoS set up is a great way to start.

SelfService kiosks in outdoor pub garden

05/02/26

Industry-leading solutions for pubs to manage the Easter rush

As we’re slowly heading toward the busy Easter holidays, now’s the perfect time to reassess your current operations and replace your outdated system with robust and reliable solutions. Whether you’d like to diversify your revenue streams, improve CRM with comprehensive loyalty programs or roll out a range of events & ticketing, the ICRTouch ecosystem has you covered.

01/12/25

Introducing the brand new PocketTouch redesign

Here at ICRTouch, providing seamless user experiences is always on the forefront of our mind, and as a company that invests significant resources into continuously improving its solutions, we thought it was about time the robust and reliable PocketTouch had a facelift.

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