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Tips and tricks to implement across your solutions for the summer

Summer has finally arrived which means it’s time to officially put your EPoS to the test. With the increased footfall in your pub gardens, you’re already thinking about how to get the most out of your solutions, and we’re here to show you how a flexible all-in-one system puts you in a position to react quickly and meet customer needs.

ICRTouch solutions have been designed and developed with the hospitality industry in mind, offering a bunch of neat tricks to help you keep things streamlined and efficient. As industry-leading experts, here are some of the game changing tips and tricks we recommend implementing across your ICRTouch ecosystem.

Tips and tricks to implement across solutions

Set up push notifications and category images in ByTable

Don’t forget to set up push notifications on TouchOffice Web+ so you can effortlessly notify customers of your latest deals, events and promotions. Your ByTable app acts as a constant reminder on your customers’ devices, prompting them to visit again and take advantage of bespoke deals. Push notifications are an excellent way of boosting revenue and increasing footfall in your beer gardens.

Another way to entice customers with your bespoke ByTable app is to set up category images to showcase your different menu items. Make your self ordering application visually pleasing by updating category images to improve customer decision making and enhance user experience.

Create summer menus and update TouchMenu displays

Don’t forget to give your venue the summer makeover it needs, by effortlessly updating your whole suite of signage. With TouchMenu, you can fully customise your digital menu displays, allowing you to entice customers with bespoke summer menus and aesthetically pleasing designs. TouchMenu designs can be updated through a single terminal at the click of a button, giving you significant flexibility to update your signs and menu items as and when you wish. 

Use SelfService screensavers to advertise products and events

SelfService screensavers can function as an additional advertising space for your business, allowing you to entice customers with bespoke deals and offers. Placing the kiosk in high footfall areas where people have time to engage with content not only promotes your best selling products, but also encourages people to have a browse of your menu. 

SelfService screensavers are a great way to engage customers and advertise products, services and events at no additional cost, so make sure you capitalise on the intuitive feature to boost revenue and entice customers.

Schedule happy hour price changes

TouchPoint gives you the ability to set multiple price levels for each product on your till. Every product has 9 price levels, allowing you to temporarily swap between the prices as and when you wish. Once your scheduled duration for a price level change has finished, the product price level will automatically switch back to the item’s original price, automating the whole process.

The feature is perfect for running happy hours and other time sensitive promotions directly from your TouchPoint till, allowing you to boost revenue with bespoke deals and promotions, whilst saving you time by automating the whole process. 

Integrate PocketTouch with Dojo and set up product lists

Speed up service by taking orders and payment at the same time. Make sure you have your PocketTouch digital order taking solution integrated with Dojo payment terminals to reduce trips back and forth to the till so you can completely streamline the order taking process.

Another handy feature of PocketTouch is the ability to set up product lists. These essentially allow you to link menu items that complement each other. When a programmed product is selected, a specified range of additional products will appear, prompting staff to upsell items without having to navigate away from the screen. The feature is an integral part of speeding up service and improving customer service in your pub gardens in the upcoming peak season. 

There are heaps of useful tips and tricks worth implementing across your ICRTouch ecosystem to streamline your operations and enhance customer experience. To find out more about other useful features of ICRTouch solutions, reach out to a local Authorised Partner who’ll be happy to assist you.


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