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Case Studies

Read all the latest case studies from our Authorised Partner Network here…

Photo of Newcastle Castle
03/11/26

Newcastle Castle improves efficiency with ICRTouch
After an extensive multi-million-pound funded project, Newcastle Castle made a grand re-opening to the public in 2015 as a heritage visitor attraction. Since then it’s established itself once again as part of the lifeblood of the City; the historic site welcomes over 33,000 visitors a year into its walls to explore ancient passageways, chambers and over 2000 years of stories and history of the Castle’s inhabitants - it’s no wonder it is the namesake of the city of Newcastle.
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Atholl Arms Hotel operates using ICRTouch EPoS solutions for hotels
27/07/19

Atholl Arms Hotel, Scotland
On taking over the hotel, it was quickly identified that there was a need to improve many of the processes and procedures, together with dated infrastructure. A priority in this respect was the EPoS and Property Management Systems which were outdated.
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Portlands Supermarket operates using ICRTouch EPoS software for retail
18/04/19

Portlands 24/7 supermarket
The nature of Portlands operating at all hours meant they required ongoing local support through the night shift. Portlands contacted ICRTouch Partner, TILLMAX, who cover London and can also provide local 24/7 technical support across the city.
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Cannon Hall Farm operates using ICRTouch EPoS solutions
17/12/18

Cannon Hall Farm
To update their EPOS solutions, the farm enlisted the help of ICRTouch 2018 Gold Partner, 1Call4, a systems integrator and provider of ICRTouch software in the north of England.
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Holden's Brewery beer bottle
05/12/18

Holden’s Brewery
“It’s vital for us to have the data coming in on a regular basis so that we can see how much stock we need to produce, how much stock we need to hold, and also to see the levels of sales and procurement.”
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