The customer found the new software extremely easy to program, and he no longer faced the battle of daily software freezes that kept customers waiting. The PocketTouch waiter pads provided a much more efficient table ordering process, allowing orders placed at the table to be printed accurately and quickly in the kitchen, without holding up sales at the till.
The new cloud-based reporting and stock control package, TouchOffice Web, allowed the customer to keep an eye on the business live, in real-time from any internet connected device; a mobile phone is ideal and is Frederic’s new preferred choice for seeing live sales, searching through dates for revenue information and find out what items have been popular.