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Lusty Glaze Beach logo

Lusty Glaze Beach empowered by TouchPoint lite

January 16, 2025
Lusty Glaze Beach, located in Newquay, Cornwall, is a stunning private cove with a reputation as one of the UK’s most picturesque live music venues, thanks to its Sundowner Sessions. These events showcase a vibrant mix of well-known artists and local talent, providing a magical setting where Cornish sunsets complement the live music on the beach.

In order to seamlessly pair the stunning location with streamlined service, Lusty Glaze Beach reached out to a local Authorised Partner, Cornish EPOS and IT Services, for a range of robust and reliable systems.
Lusty Glaze Beach

Cornish EPoS & IT Services logo

For most of our customers we are a single technical point of contact. We have a comprehensive range of solutions including IT supply/support, CCTV, VOIP, point of sale and card payments.

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The brief - The importance of reliable payment processing and order taking

Renowned for hosting exclusive weddings and private events, Lusty Glaze Beach offers a breathtaking coastal setting ideal for creating unforgettable memories. With private beach access and bespoke packages, the venue allows guests to celebrate in a unique and intimate environment where Cornwall’s natural beauty enhances every moment.

The beach is also home to significant events like the annual Beach Tag Rugby Tournament, a family-friendly festival that attracts teams from across the UK for a weekend of competitive fun, culminating in knockout stages, live music, and fireworks.

The venue needed a lightweight, portable solution that can streamline order taking and give them access to mobile payment processing. A solution that could fulfil these needs was crucial to the venue in order to efficiently manage large-scale events such as the Sundowner Sessions and Beach Rugby Tournament.

The solution - User friendly and intuitive solutions 

In order to meet the customer’s needs, the following solutions were implemented:

  • 20 x TouchPoint lite with Dojo Pocket integration

  • 3 x TouchPoint tills

  • TouchOffice Web+ intelligent back office reporting

    • The lightweight yet robust TouchPoint lite has proven to be the perfect fit for Lusty Glaze Beach, streamlining the venue’s operations whilst revolutionising the payment experience during major events.

    The result - Improved customer experience and effortless event management

    The combination of ICRTouch solutions with Dojo integrations empowered Lusty Glaze to elevate the guest experience. Every transaction is as smooth and stress-free as the breathtaking sunsets that make this beach destination unique. Thanks to TouchPoint lite’s built-in reporting, the venue has quick and easy access to real time reports, allowing them to make informed decisions.

    The switch to the brand new systems brought invaluable local expertise alongside hands-on support from Cornish EPOS and IT Services. The systems significantly enhanced operational efficiency, resolving previous issues and ensuring visitors enjoy uninterrupted service during their visits.
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