Effective EPoS helps The Tollemache Arms win BII Licensee of the Year 2023
ASG have over 40 years experience supplying cash registers and EPoS systems. Whether you are a start-up or established business, ASG EPoS provide, install and support complete hospitality and retail EPoS systems tailored to the way you run your business.
The brief - overcome previous challenges and improve experience
The solution - an efficient, integrated system
The result - improved efficiency and customer experience
The implementation of ICRTouch solutions yielded hugely positive outcomes for The Tollemache Arms, ultimately, helping them take home the BII Licensee of the Year Award.The new terminals and their positioning both indoors and outdoors allowed for faster order and payment processing, resulting in reduced wait times and improved customer satisfaction. The automation of the whole integrated system has reduced errors and significantly increased accuracy, minimising customer complaints and therefore improving staff morale. Real-time reports generated by the system have helped the management team to make intelligent, data-driven decisions, optimising inventory levels, and identifying best sellers. By embracing technological advancements the Tollemache Arms successfully transformed their operations. The upgrades resulted in improved customer experience, increased operational efficiency, and greater customer reach.