Efficient order management
All your customers constantly placing orders throughout the night will put significant pressure on your kitchen and bar teams, meaning a robust order management system may just be your saving grace.
Whether orders are placed at the counter on TouchPoint tills, via PocketTouch digital ordering device, on the ByTable app or SelfService kiosks, TouchKitchen notifies all relevant teams instantly, greatly speeding up service and ensuring orders aren’t forgotten. TouchKitchen greatly reduces the stress of busy service by neatly organising and displaying all your incoming orders. With order ready notifications, kitchen teams can inform your front of house teams at the click of button making sure all prepped orders leave the kitchen on time, accelerating overall service.
Gain useful insight into footfall
Make sure you’re prepared for your busiest periods by gaining useful information with online reservations. TouchReservation offers guests the ultimate flexibility with an online table booking solution. Thanks to seamless integration with your TouchPoint till, you gain a clear overview of all your reservations, allowing you to plan all your necessary resources in advance.
With the ability to book deposits either per person or per table, you can deter last minute cancellations and ensure you’re not losing out in the event of a no show. The solution also frees up staff from admin and prevents double bookings, helping you get the first steps right for a successful New Year’s eve service.
Make use of intuitive functionality
TouchPoint offers heaps of intuitive functionality that’ll make your operations easier. From functionality like effortless bill splitting, scheduling happy hour pricing, or even linking products together to display items that complement each other; there are a range of features to support your operations. These intuitive features automate a range of profit boosting processes, allowing your staff to focus on providing excellent customer service, making sure your venue benefits from a streamlined New Year’s Eve service.
Seamless process and streamlined operations on New Year’s Eve are the key to success. To find out more about how ICRTouch can support your operations, reach out to a local Authorised Partner who’ll be happy to assist you.
