Articles by Tag: TouchOffice Web

Artificial Intelligence (AI) is being implemented by more and more businesses across the world, becoming a go to tool to streamline various operations. Although we have learnt a lot about AI and its incredible capabilities, there are essentially endless possibilities for its implementations in hospitality, whether that be front- or back-of-house.

The Hunters pub in Preston is a stylish multi-themed venue with a sports bar, large dining restaurant and alpine ski lodge with over 150 tables. The pub offers an extensive beer garden, which houses a private event space with an outdoor bar, pizza kitchen and firepit seating area, alongside eight individually themed party cabins to take bookings all year round.

Kokoro is a popular Japanese style takeaway chain with over 70 restaurants across the UK. First opened in Kingston in 2010, Kokoro quickly gained popularity due to its authentic, healthy selections and unique branding.

The Woodmans Arms is a popular pub located in the South of England, on the picturesque Isle of Wight. Alongside a great pub and dining experience, the venue also frequently hosts events for its customers and gets involved with local activities. 

Lusty Glaze Beach, located in Newquay, Cornwall, is a stunning private cove with a reputation as one of the UK’s most picturesque live music venues, thanks to its Sundowner Sessions. These events showcase a vibrant mix of well-known artists and local talent, providing a magical setting where Cornish sunsets complement the live music on the beach. The beach is also home to significant events like the annual Beach Tag Rugby Tournament, a family-friendly festival that attracts teams from across the UK for a weekend of competitive fun, culminating in knockout stages, live music, and fireworks.

Declaring potential allergens within the ingredients of your food items, at the point of sale as well as on individual packaging, became a legal requirement back in 2014. There are 14 major allergens, all of which must be declared, as they can lead to potentially life threatening allergic reactions if consumed.

As we head into 2025, the hospitality industry can expect yet another challenging year, due to the government’s latest budget plans. The ‘New year new me’ idiom will likely be considered within countless businesses’ operations, with many being forced to undergo significant structural changes in order to keep operational costs to a minimum. 

Over the festive period and New Year’s Eve celebrations, you would have experienced the importance of your systems in effectively managing high footfall periods and facilitating day to day operations. Undoubtedly, you would’ve implemented measures that supported your business during this period, and it might be worth considering introducing them into everyday operations as we move into 2025. From streamlined processes to effortless performance analysis and other useful tools, the ICRTouch ecosystem offers a range of handy tricks worth implementing in the New Year. Here’s what you can do in the new year to raise the bar on customer experience and remain competitive.

Founded in 1888, South Shields Football Club (SSFC) is a professional club located in Tyne and Wear, currently competing in the National League North. The football stadium has a capacity to host 4,000 fans and offers a range of services, including hospitality boxes, bars, food kiosks and a merchandise store. The club was seeking to replace their outdated systems in order to streamline service across the venue and efficiently manage all their revenue streams. Therefore, they reached out to an ICRTouch Authorised Partner, Octo-POS, who implemented a whole suite of EPoS solutions to transform the club’s operations.