Free up staff by encouraging customer self-ordering
Reduce the pressures on staff during your busiest times by encouraging customer self-ordering via your own bespoke ByTable app and SelfService kiosks. On top of increasing order totals by an average of 40%, the solutions speed up service, reduce queues at the bar and also free up your staff from the order taking process, allowing them to focus on other areas such as customer service.
Intuitive and customisable, selections across ByTable and SelfService can be updated in real-time, allowing you to roll out a range of bespoke menu items, deals and promotions at the click of a button.
Whether you want to entice customers with your spookiest cocktails, increase footfall with Halloween themed bottomless brunches, or boost revenue with a range of mix and match promotions, your customers can browse with ease on ByTable apps and webshops, without the need for staff assistance.
Introduce a spooky theme across your venue to entice customers
Get your customers and staff ready for the spooky season by giving your venue a temporary makeover. Whether it’s updating your category images in ByTable for specific events, implementing engaging SelfService screensavers in high footfall areas, updating your eye-catching TouchMenu digital signage, or even creating bespoke ticket designs in Ticketing for upcoming events, the ICRTouch ecosystem is highly customisable, so you can effectively entice customers during upcoming events – all while staying true to your business branding.
Manage all incoming orders with ease
Streamline the customer journey from start to finish by seamlessly managing incoming orders. With TouchKitchen, orders placed across all your integrated sales channels including TouchPoint tills, PocketTouch hand-held devices, ByTable apps and SelfService kiosks will all appear in your TouchKitchen digital order management screens.
The solution completely streamlines communication between your front of house and back of house teams, resulting in quicker order prep, less mistakes and overall happier customers thanks to the seamless service you’re offering.
Implement versatile, multipurpose solutions
Perfect as your go-to solution for taking orders and payments on the go, or even as a temporary solution to manage high footfall periods and door entry during specific events, TouchPoint lite provides you with all the robust functionality you’d expect from a TouchPoint till, in a portable lightweight device.
The solution seamlessly integrates with iOS and Android devices and even payment terminals, giving you significant flexibility to implement the solution in a way that supports your style of operations the most. Take orders and payments, dive into interesting reports, redeem gift cards and vouchers, connect to kitchen printers and more, all from a single device.
Even in the event of a Wi-Fi cut, TouchPoint lite seamlessly operates with 4G connectivity, providing additional reliability and making it the perfect tool for managing your busiest times.
These are just some of our top tips and tricks to help you effectively capitalise during your upcoming events and celebrations. You’ll find heaps more useful functionality within the ICRTouch ecosystem to maximise revenue and minimise costs, all of which you can find out from your local Authorised Partner.
