04/08/25
Victoria Park is a state of art sport and event venue located in Guernsey. The establishment opened its doors earlier in 2025, becoming the first permanent home for the Guernsey FA and the new home ground of Guernsey FC.
The implementation of ICRTouch solutions yielded hugely positive outcomes for The Tollemache Arms, ultimately, helping them take home the BII Licensee of the Year Award.
The new terminals and their positioning both indoors and outdoors allowed for faster order and payment processing, resulting in reduced wait times and improved customer satisfaction. The automation of the whole integrated system has reduced errors and significantly increased accuracy, minimising customer complaints and therefore improving staff morale. Real-time reports generated by the system have helped the management team to make intelligent, data-driven decisions, optimising inventory levels, and identifying best sellers. By embracing technological advancements the Tollemache Arms successfully transformed their operations. The upgrades resulted in improved customer experience, increased operational efficiency, and greater customer reach.© 2025 ICRTouch. All rights reserved