Partner Login

Where to buy
Where to Buy
Search
Close this search box.

Sectors

Integration

Products

Company

Stout & Stone Inns logo

One centralised EPoS system to manage exponential growth

January 31, 2024
The Stout & Stone Inns is a pub management group in partnership with Stonegate Pub Partners. Since its launch in 2023, the company experienced a huge growth, expanding from one to ten sites in a matter of months.

In order to effortlessly keep up with the companyโ€™s exponential growth, Stout & Stone Inns has reached out to Langley Compass Group, our local Authorised Silver Partner, for a range of robust and scalable solutions.

Langley Compass Group logo

Langley Compass Group provides industry-leading, cutting-edge technology to transform hospitality and retail businesses. Our cloud-based technology solutions will take your business to the next level.

Find out more
TouchPoint till at Loaded Dog

The brief - Robust and scalable solutions

Having outgrown their initial EPoS system, Stout & Stone were seeking a centralised system for all of their venues. The solutions needed to be flexible with a quick turn around, easy onsite installation and short term rental options on hardware.

These solutions had to come from a local EPoS provider with a stellar reputation for customer service that can offer comprehensive training programmes upon request. Furthermore, due to the location of some of their sites, broadband was not an option, so they also needed a provider that could offer a 5G connectivity solution.

In order to find the perfect solutions for the company, the Langley Compass Group team invited Stout & Stone to their head office to devise a plan and demonstrate a range of relevant ICRTouch EPoS systems for their needs.

The solution - Core ICRTouch solutions with immediate impact

The Langley Compass Group team had implemented 3 core solutions across 6 venues before the busy Christmas period, in order to have the biggest and most immediate impact. They installed the following solutions:

  • TouchPoint tills

    •  
  • TouchOffice Web+ back office management system

    •  
  • S4Labour human resource management system integration

    • The installation of these solutions has created a foundation for further integrations and expansions to be introduced if required in the future. TouchOffice Web+ automatically unlocks a range of additional benefits such as Ticketing, TouchStock, Cash Management and Vouchers, all of which the company can take instant advantage of in the future as they expand further.

    The result - Streamlined multi-venue management with effortless scalability

    Stout & Stone Inns have experienced substantial cost saving compared to their stand-alone EPoS system, as short term rentals have decreased long term costs, leading to a more robust and flexible solution for short-term relief venues. Individual venue teams have also received remote training sessions and benefit from having one support team to contact including vital out-of-hours emergency support. Andrew from Stout & Stone Inns now has access to one user-friendly, centralised system to oversee the operations of all venues in real-time.

    "Not only is the solution perfect for our needs, weโ€™re really impressed with level of ongoing care, support and training given by the whole team at Langley. We look forward to developing our partnership as we continue to grow." - Andrew Whitecross, Director, Stout & Stone

    , , ,

    Read the most recent case studies...

    Grampian Transport Museum
    06/09/24

    Intuitive EPoS for The Grampian Transport Museum
    Located in the historic village of Alford, the Grampian Transport Museum boasts an impressive range of transport exhibits, from travelling chariots of the 1800โ€™s to some of the fastest cars ever made. The venue showcases hundreds of transport artefacts and operates a newly refurbished tea room, reception and shop, alongside which they offer a range of visitor services from tours and talks, to hiring meeting rooms for private functions and more.
    Read more
    Pool tables in Whitefort sports bar
    01/08/24

    The Whitefort benefits from ICRTouch ecosystem
    The Whitefort is a sports and entertainment bar in Belfast, Ireland, thatโ€™s recently undergone a complete transformation. Owned by The Conlon Group, the multi-storey venue employs around 60 staff and has a capacity to host over 150 customers. The renowned bar offers a range of activities for its customers including pool, darts, live sporting events and more. In order streamline the venueโ€™s operations, The Whitefort reached out to their local Authorised Partner, DH Business Services for a range of robust EPoS solutions, to effectively manage the barโ€™s high footfall.
    Read more
    The Beatles Story entrance
    30/07/24

    The Beatles Story benefit from streamlined operations
    The Beatles Story is an award-winning museum located in Liverpool. Based in the infamous bandโ€™s birthplace, the venue offers a unique immersive experience, sharing stories about the bandโ€™s journey and music. The business opened in 1990, and by its 25th anniversary, it had welcomed more than four million visitors and boosted the Liverpool economy by approximately ยฃ300m. In order to efficiently tackle the high footfall the venue experiences, The Beatles Story reached out to their local Authorised Gold Partner, EPOS Systems for a range of industry leading, reliable EPoS solutions.
    Read more
    ICRTouch logo

    ICRTouch
    Embassy Way
    Sandown
    Isle of Wight
    PO36 0JP

    Facebook-square Twitter-square Youtube Linkedin
    ISO certification logo

    Sectors

    Products

    Integration

    Company

    ยฉ 2024 ICRTouch. All rights reserved