Articles by Tag: Takeaways

Founded in 1969 by Janine and Phillip Murphy, the Wetherby Whaler is a renowned fish and chips restaurant group with sites dotted across Yorkshire. Although starting as a small family-owned business, the Wetherby Whaler now operates 8 branches across Yorkshire, with around 245 employees, serving an impressive 750,000 portions of haddock every year. During a rolling refurbishment program, Wetherby Whaler decided to explore ways of improving customer experience in their takeaways, and therefore reached out to a local Authorised ICRTouch Partner, Venture EPoS, to supply a range of intuitive solutions.

A deferred date has been set for the implementation of the new Employment (Allocation of Tips) Act. On 1st October 2024 it is proposed that this Act will make it unlawful for employers to withhold gratuities from their workers and ensure that tips are allocated fairly amongst all staff, including those on zero-hour contracts. Here’s what the new legislation means for the hospitality industry and how it will impact operations.

Recognising the need for a streamlined and integrated solution, Redcloak Fish Bar worked closely with our Authorised Gold Partner, ICR Scotland, to upgrade their EPoS and transition to an all-in-one ICRTouch system.

Authorised Partner, DH Business Services, worked with Muriel's fish & chips to configure a reliable solution utilising ICRTouch products.

Having a digital order management system or kitchen display system in place is no longer just a solution for the quick service restaurant (QSR) sector, it is a necessity for all food-led hospitality businesses.

We spoke to Jason Bailey from our Gold Partner, PanaEpos, to find out about the EPoS setup at Hooked & Plucked. Including SelfService kiosks, the quick-service restaurant now has a number of ICRTouch solutions.

Authorised Partner, TILLMAX, recently upgraded the ICRTouch EPoS solutions at Edwards Plaice, an award-winning fish & chip shop in Hereford. Adding to TouchPoint, TouchTakeaway and SelfService were installed.

The multi-award winning family restaurant, Kebabeesh, asked Yorkshire Payments to install a full EPoS system with integrated payments.

"Having found ourselves in a difficult position with the Coronavirus we had to make a choice of closing our doors to customers or diversifying and TouchTakeaway was the ideal solution."