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Intelligent EPoS can help save retail business costs

Figures from the Confederation of British Industry (CBI) showed that April saw the first year-on-year fall in retail sale volumes in 13 months, reflecting the cost-of-living squeeze.

The CBIโ€™s headline retail sales balance fell to -35 in April from +9 in March, with some 63% of stores reporting sales volumes falling.

Electronic point of sale EPoS solutions for the retail industry from ICRTouch

โ€œRetail sales were below seasonal norms in April as consumer spending continued to shift back towards services and rising prices impacted householdsโ€™ spending power.โ€ – CBI Economist Martin Sartorius

TouchPoint Retail cost saving

With consumers reducing their retail spending, thereโ€™s some clear wins for retail businesses to save costs with an intelligent electronic point of sale (EPoS) solution that can help improve productivity and efficiency across retail business operations. From intuitive point of sale (TouchPoint)ย andย back office management (TouchOffice Web)ย software reducing administration time toย SelfService kiosksย reducing staff resource costs, thereโ€™s a few must-have solutions for retail businesses looking to cut costs over the coming months.

Intuitive, easy to use point of sale

Our flagship software,ย TouchPoint, has been developed continuously over the past 20+ years and now includes countless features and functionality, designed specifically to support the needs of the retail and hospitality industries. The reliable, effortless solution will speed up your interactions with customers and provide a streamlined experience.

Intelligent business management

Gaining real-time insight into your business performance is vital for being able to make intelligent business decisions andย TouchOffice Webย gives you access to the data you need, anytime, from anywhere. Intuitive, visual analytics are combined with a full suite of reports and the ability to manage your business remotely, from adjusting stock and pricing to editing customer accounts, loyalty and more. TouchOffice Web not only helps you save money by giving you more in-depth insight into your best performing products, but also saves you time as administration tasks are sped up thanks to having all the data you need at your fingertips.

SelfService Retail cost saving

Consistent, reliable service with kiosks

Increasing order values by 10% is easy withย SelfServiceย kiosks. Data shows customers spend more when theyโ€™re placing orders via a user-friendly, independent ordering kiosk and the SelfService solution also helps to streamline the whole customer experience. The engaging ordering system lets you configure deals, mix and match promotions and adjust your sale categories, letting you accept more orders using less resources.

Find out how our intelligent EPoS solutions can help your retail business engage customers, work smarter and save money.

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Continuous member engagement should be amongst the key considerations when it comes to choosing EPoS systems for your club. Effective customer engagement is extremely beneficial for memberโ€™s clubs, however it can be an overly time consuming process without the correct systems in place.ย 
Today marks a very special day in the ICRTouch calendar, as weโ€™re celebrating TouchPointโ€™s 25th birthday. The flagship product has come a long way since its initial release way back in 1999, making its mark in the hospitality and retail industries over the years and weโ€™re extremely proud to see how far the solution has been developed.