Search
Close this search box.

Effectively manage the hospitality Christmas rush

Robust and reliable systems play an important role in effectively managing the hospitality Christmas rush, which is why you should consider assessing your current setup. With the increased footfall your venue will experience over the festive period, streamlining your operations becomes the ultimate recipe for success, making intuitive, modern EPoS a must have. 

Fortunately for you, the ICRTouch ecosystem offers a seamlessly integrating ecosystem that speeds up service and takes the weight off your staff’s shoulders at the same time. Let’s take a look at how our solutions can benefit your business over the festive season.

PocketTouch in restaurant at Christmas

Ease the burden on your staff’s shoulders with automation 

Staff will play a crucial role in ensuring your customers are satisfied during the Christmas rush. As your pub gets busier, it becomes increasingly difficult to maintain quality, which is why it’s important to automate some processes and support your staff by easing the pressure on them. 

Automating processes like reservations and order placing will free up members of your team, who can then focus on other important tasks like providing excellent customer service and catering to customer needs. Encouraging online reservations and customer self ordering will lead to happier staff, improved customer satisfaction and ultimately effective management of the Christmas period.

Speed up the ordering process with digital order taking

Digital order taking will empower your staff by giving them instant access to all menu information from the palm of their hands. All your festive mix and matches and bespoke promotions are easily accessible, allowing your staff to upsell with ease, whilst sending all orders to relevant teams at the click of a button. The solution speeds up service, reduces mistakes and boosts your revenue, making it a must-have if you’re seeking smooth and effortless festive service.

Be proactive with intelligent reporting and stock assessment 

Make sure you’re prepared by assessing your stock so you don’t run out of your best sellers. The combination of TouchOffice Web+ and TouchStock gives you detailed insight into your sales and stock information, making thorough inventory management easier than ever. 

TouchOffice Web+ presents information in handy charts, allowing you to create accurate revenue forecasts and identify best sellers, making it effortless to organise your stock orders. Having access to these useful insights will ensure you have all resources available to tackle busy service and capitalise on additional revenue at the same time. 

These are just a handful of ways the ICRTouch ecosystem can help you effectively manage the Christmas lunch. The ecosystem is individually tailored to the way you work, so you can implement specific measures that’ll support your business’s operations. Explore various other ways ICRTouch can support your operations by reaching out to a local Authorised Partner

Read more...

Loading...
As we head towards the end of 2024, the much awaited New Year’s Eve celebrations are drawing closer by the day. Customers are already planning their celebrations, and your venue should be top of their list, which is why it’s important to ensure your operations are seamless. With the increased footfall, your systems become even more important in effectively managing high numbers of visitors and we’re here to show you how the ICRTouch ecosystem helps you with that.
Dine Out Magazine’s latest editorial piece has revealed the latest consumer trends from the annual Festive Research Report. The much anticipated report analyses consumer buying behaviour, giving business owners detailed insight into the latest trends to expect from the upcoming festive period and how they can capitalise on trade.