Ease the burden on your staff’s shoulders with automation
Staff will play a crucial role in ensuring your customers are satisfied during the Christmas rush. As your pub gets busier, it becomes increasingly difficult to maintain quality, which is why it’s important to automate some processes and support your staff by easing the pressure on them.
Automating processes like reservations and order placing will free up members of your team, who can then focus on other important tasks like providing excellent customer service and catering to customer needs. Encouraging online reservations and customer self ordering will lead to happier staff, improved customer satisfaction and ultimately effective management of the Christmas period.
Speed up the ordering process with digital order taking
Digital order taking will empower your staff by giving them instant access to all menu information from the palm of their hands. All your festive mix and matches and bespoke promotions are easily accessible, allowing your staff to upsell with ease, whilst sending all orders to relevant teams at the click of a button. The solution speeds up service, reduces mistakes and boosts your revenue, making it a must-have if you’re seeking smooth and effortless festive service.
Be proactive with intelligent reporting and stock assessment
Make sure you’re prepared by assessing your stock so you don’t run out of your best sellers. The combination of TouchOffice Web+ and TouchStock gives you detailed insight into your sales and stock information, making thorough inventory management easier than ever.
TouchOffice Web+ presents information in handy charts, allowing you to create accurate revenue forecasts and identify best sellers, making it effortless to organise your stock orders. Having access to these useful insights will ensure you have all resources available to tackle busy service and capitalise on additional revenue at the same time.
These are just a handful of ways the ICRTouch ecosystem can help you effectively manage the Christmas lunch. The ecosystem is individually tailored to the way you work, so you can implement specific measures that’ll support your business’s operations. Explore various other ways ICRTouch can support your operations by reaching out to a local Authorised Partner.
