The Cow Co at Tapnell Farm

ICR Systems supplied two EPoS systems for The Cow Co restaurant running ICRTouch TouchPoint along with magnetic card readers for fast clerk sign on. One of the EPoS terminals was placed facing the customer dining area so that the waiting staff can quickly enter orders onto the system and then return swiftly to service another table. Whilst the other EPoS terminal was positioned at the bar so that staff could enter orders straight into the system and prepare the drinks or receive any orders through the printer on their counter which had originated from the other till. A PSConnect wireless pay at table service was added for easy card payments taken directly at the table which includes neat features such as splitting the bill at the card terminal. An EPoS terminal running ICRTouch TouchPoint was supplied for the farm gift shop, bringing features to help promote products through use of customer displays and easily manage offers and sales within the store. The EPoS system automatically kept track of stock, for easy supply management. There are even features to reward returning customers with discounts or points. An EFT machine directly connected to the till was supplied, the built-in contactless technology kept the queuing times down and also meant that sales weren’t missed due to customer’s not having the right amount of cash on them. TouchOfficeWeb ties both the restaurant and shop together in a simple to use cloud-based solution where the owners can keep an eye on both revenue streams from a single place. Information about sales can be seen in real-time, with access to live receipt data and drill down to clerk level. The entire stock system can be managed, and program updates made remotely without tying up the till system and even be scheduled to go live on the till at a later time.