Case Studies

Read all the latest case studies from our Authorised Partner Network here…

Founded in 1888, South Shields Football Club (SSFC) is a professional club located in Tyne and Wear, currently competing in the National League North. The football stadium has a capacity to host 4,000 fans and offers a range of services, including hospitality boxes, bars, food kiosks and a merchandise store. The club was seeking to replace their outdated systems in order to streamline service across the venue and efficiently manage all their revenue streams. Therefore, they reached out to an ICRTouch Authorised Partner, Octo-POS, who implemented a whole suite of EPoS solutions to transform the club’s operations.
The nature of Portlands operating at all hours meant they required ongoing local support through the night shift. Portlands contacted ICRTouch Partner, TILLMAX, who cover London and can also provide local 24/7 technical support across the city.
To update their EPOS solutions, the farm enlisted the help of ICRTouch 2018 Gold Partner, 1Call4, a systems integrator and provider of ICRTouch software in the north of England.
“It’s vital for us to have the data coming in on a regular basis so that we can see how much stock we need to produce, how much stock we need to hold, and also to see the levels of sales and procurement.”
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