Case Studies

Read all the latest case studies from our Authorised Partner Network here…

The Hunters pub in Preston is a stylish multi-themed venue with a sports bar, large dining restaurant and alpine ski lodge with over 150 tables. The pub offers an extensive beer garden, which houses a private event space with an outdoor bar, pizza kitchen and firepit seating area, alongside eight individually themed party cabins to take bookings all year round.
This case study explains how TILLMAX improved the efficiency and speed of order processing for Elite Indian Restaurant and helped develop a more loyal and satisfied customer base.
Exeter City FC has been an ICRTouch customer since 2009 with existing TouchPoint tills throughout St James Park, a 8,696 capacity stadium. In November 2018 they opened the new Stagecoach Adam Stansfield stand which needed an additional till system.
On taking over the hotel, it was quickly identified that there was a need to improve many of the processes and procedures, together with dated infrastructure. A priority in this respect was the EPoS and Property Management Systems which were outdated.
The nature of Portlands operating at all hours meant they required ongoing local support through the night shift. Portlands contacted ICRTouch Partner, TILLMAX, who cover London and can also provide local 24/7 technical support across the city.
To update their EPOS solutions, the farm enlisted the help of ICRTouch 2018 Gold Partner, 1Call4, a systems integrator and provider of ICRTouch software in the north of England.
“It’s vital for us to have the data coming in on a regular basis so that we can see how much stock we need to produce, how much stock we need to hold, and also to see the levels of sales and procurement.”
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