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Mckeever Hotels implement ICRTouch ecosystem during expansion

September 18, 2025
McKeever Hotels is a family-owned business chain with seven properties across Northern Ireland and Ireland. The hotel chain has been operating seamlessly with ICRTouch for a while and the business decided to continue implementing the ecosystem in their newest location during a recent expansion.

Therefore, McKeever Hotels reached out a local Authorised Partner, Ace Computer Solutions, to meet their EPoS needs.
The lodge hotel front door

Ace Computers provides a wide range of IT related products and services to businesses all over Ireland. These include EPoS systems, hardware maintenance, supply and installation, property management (reservation) software for the hospitality sector, backup, e-mail and Internet solutions, system networking and remote setup to name but a few.

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TouchPoint on the bar at the hotel

The brief - seamless expansion with ICRTouch

McKeever Hotels was already equipped with elements of the ICRTouch ecosystem, effectively utilising the solutions to streamline operations in their bars, restaurants, function rooms and leisure facilities across the all hotel properties, all whilst having insight into data across the estate with TouchOffice Web.

The ability to establish a seamless integration between ICRTouch solutions and the company’s own reservation system, Reslynx, has also been a key selling point for the hotel chain, facilitating the decisions to continue implementing ICRTouch solutions in their newest acquisitions.

Therefore, having confidence in the robust and reliable systems, McKeever Hotels approached their local Authorised Partner to implement additional solutions during the expansion.

The solution - ICRTouch ecosystem with Reslynx integration

Including their newest branch, McKeever Hotels now seamlessly operates across seven locations with a total of:

  • 55 x TouchPoint terminals

  • 35 x PocketTouch digital order taking devices

  • TouchOffice Web for each site

  • ByTable operating in the spa garden

    • The hotel chain’s expansion with the help of ACE Computer Solutions was hugely successful thanks to smooth set up, configuration and support throughout the whole process.

    The result - streamlined management

    The combination of TouchPoint tills and PocketTouch digital order taking tablets completely streamlined the management of the hotels hospitality areas, speeding up service and allowing the front of house teams to focus more on providing excellent customer service. Integration with Reslynx was established with ease, allowing the management team to easily view and manage all bookings in one convenient place, with all relevant systems updating in real-time. Victoria Walton, Group Director of Finance and People at McKeever Hotels has said:

    “As our business has grown, having a reliable and efficient EPoS solution has become essential. The ICRTouch software provided by ACE has proven to be incredibly user-friendly, powerful, and perfectly suited to our needs. The integration with our PMS has streamlined our workflows, improved accuracy, and saved valuable time across the board. “

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