Kokoro Wolverhampton opens its doors with ICRTouch ecosystem

Kokoro needed a suite of solutions to ensure swift order prep and streamlined operations. The implementation of integrated payment terminals was something the branch was particularly keen on, so they can provide faster and more seamless service. Combined with back-office reporting via TouchOffice Web, the implementation would lead to more accurate reports and more significant insight into operations.

Customer self-ordering was also essential, in order to free up staff from the order taking process behind the till and diversify revenue streams at the same time. The solutions had to be robust and reliable, with the ability to effortlessly handle incoming orders from a range of integrated channels. Kokoro has unique branding, which was important to portray across a range of solutions and the branch’s digital signage, therefore customisation and flexibility was also required.

Introducing ICRTouch solutions meant that all of Kokoro’s needs can be met from a single EPoS provider and therefore the Wolverhampton branch reached out to the Smart EPOS team, for a range of handy solutions.