Baldwins Department Store

Baldwin’s Department Stores

Kevin Baldwin is MD at Baldwins Department Stores, which has four branches in Suffolk. He’s been using TouchLoyalty for about 15 months and he’s delighted with what the firm’s been able to achieve, building strong relationships with its customers. He says customers have “really got on board with TouchLoyalty. They get email offers, sale offers and discount vouchers” aimed uniquely at them and it makes them feel privileged.

Mr Baldwin says TouchLoyalty has allowed him to “really build up business” and he adds “it’s very user-friendly too”.

Baldwins Department Store operates with ICRTouch EPoS solutions

Read the most recent case studies...

Lusty Glaze Beach, located in Newquay, Cornwall, is a stunning private cove with a reputation as one of the UK’s most picturesque live music venues, thanks to its Sundowner Sessions. These events showcase a vibrant mix of well-known artists and local talent, providing a magical setting where Cornish sunsets complement the live music on the beach. The beach is also home to significant events like the annual Beach Tag Rugby Tournament, a family-friendly festival that attracts teams from across the UK for a weekend of competitive fun, culminating in knockout stages, live music, and fireworks.
Founded in 1888, South Shields Football Club (SSFC) is a professional club located in Tyne and Wear, currently competing in the National League North. The football stadium has a capacity to host 4,000 fans and offers a range of services, including hospitality boxes, bars, food kiosks and a merchandise store. The club was seeking to replace their outdated systems in order to streamline service across the venue and efficiently manage all their revenue streams. Therefore, they reached out to an ICRTouch Authorised Partner, Octo-POS, who implemented a whole suite of EPoS solutions to transform the club’s operations.
Located in the historic village of Alford, the Grampian Transport Museum boasts an impressive range of transport exhibits, from travelling chariots of the 1800’s to some of the fastest cars ever made. The venue showcases hundreds of transport artefacts and operates a newly refurbished tea room, reception and shop, alongside which they offer a range of visitor services from tours and talks, to hiring meeting rooms for private functions and more.