Articles by Tag: TouchPoint

Founded in 1969 by Janine and Phillip Murphy, the Wetherby Whaler is a renowned fish and chips restaurant group with sites dotted across Yorkshire. Although starting as a small family-owned business, the Wetherby Whaler now operates 8 branches across Yorkshire, with around 245 employees, serving an impressive 750,000 portions of haddock every year. During a rolling refurbishment program, Wetherby Whaler decided to explore ways of improving customer experience in their takeaways, and therefore reached out to a local Authorised ICRTouch Partner, Venture EPoS, to supply a range of intuitive solutions.

Summer has finally arrived which means it’s time to officially put your EPoS to the test. Luckily for you, the ICRTouch ecosystem is filled with intuitive features and robust functionality to support your pubs and bars throughout the summer months.

The Hunters pub in Preston is a stylish multi-themed venue with a sports bar, large dining restaurant and alpine ski lodge with over 150 tables. The pub offers an extensive beer garden, which houses a private event space with an outdoor bar, pizza kitchen and firepit seating area, alongside eight individually themed party cabins to take bookings all year round.

Kokoro is a popular Japanese style takeaway chain with over 70 restaurants across the UK. First opened in Kingston in 2010, Kokoro quickly gained popularity due to its authentic, healthy selections and unique branding.

The Food Standards Agency (FSA) have recently revised and updated their best practice guidance, providing consumers with allergen information on non-prepacked foods.

The Woodmans Arms is a popular pub located in the South of England, on the picturesque Isle of Wight. Alongside a great pub and dining experience, the venue also frequently hosts events for its customers and gets involved with local activities. 

Lusty Glaze Beach, located in Newquay, Cornwall, is a stunning private cove with a reputation as one of the UK’s most picturesque live music venues, thanks to its Sundowner Sessions. These events showcase a vibrant mix of well-known artists and local talent, providing a magical setting where Cornish sunsets complement the live music on the beach. The beach is also home to significant events like the annual Beach Tag Rugby Tournament, a family-friendly festival that attracts teams from across the UK for a weekend of competitive fun, culminating in knockout stages, live music, and fireworks.

Declaring potential allergens within the ingredients of your food items, at the point of sale as well as on individual packaging, became a legal requirement back in 2014. There are 14 major allergens, all of which must be declared, as they can lead to potentially life threatening allergic reactions if consumed.

As we head into 2025, the hospitality industry can expect yet another challenging year, due to the government’s latest budget plans. The ‘New year new me’ idiom will likely be considered within countless businesses’ operations, with many being forced to undergo significant structural changes in order to keep operational costs to a minimum.