Giving your customers flexibility on how they place their orders will help you manage that Friday evening rush more efficiently than ever, and ultimately, increase revenue.
As well as over the counter ordering via a TouchPoint till, the ICRTouch solution lets your customers order via your TouchTakeaway online website or downloadable app, from hand-held PocketTouch devices to help you bust the queues, and even SelfService interactive kiosks.
Using a number of solutions, you can diversify your revenue streams, by giving your customers flexibility on how they place their orders. Customers are inclined to spend more if they have a variety of options to suit their needs.
Streamline operations with fully automated solutions that integrate seamlessly. Orders taken from all channels are instantly synced through the TouchPoint till and onto the TouchOffice Web back-office management software, giving you real-time access to sales data and insights.
Integrating the ICRTouch ecosystem into daily operations is a recipe for success. Our systems take the weight off your staff’s shoulders, who are then able to focus on providing better customer service and quicker service delivery. These modern solutions create a smooth working environment and therefore not only increase customer satisfaction, but staff performance as well.
Solutions that allow you to easily expand, managing multiple sites, no matter the size of your operation.
Increase total basket values thanks to customers placing their own orders via their own devices.
Keep accurate records of staff time and attendance by utilising clock in/out functions, making payroll a breeze.
Solutions that allow you to easily expand, managing multiple sites, no matter the size of your operation.
Increase total basket values thanks to customers placing their own orders via their own devices.
Keep accurate records of staff time and attendance by utilising clock in/out functions, making payroll a breeze.
Boost your revenue with a bespoke webshop and app. TouchTakeaway allows your customers to place orders for eat-in, delivery or collection from their very own devices. Customers can browse your full product range at their leisure, rather than being rushed into a decision which encourages them to spend more.
If you’re running a loyalty points system or aim to send promotional notifications to customers, it all can be handled via TouchTakeaway. The app can easily be downloaded from the Google Play and Apple App Store, making it easily accessible for both your customers and business.
Engage repeat custom with innovative loyalty schemes to entice customers to return time and time again.
Online and in-app ordering solutions offer 0% commission, allowing you to keep more of your hard-earned profits.
Customers can enjoy fish & chips in your restaurant delivered to their door, or as a takeaway, all managed from one system.
Engage repeat custom with innovative loyalty schemes to entice customers to return time and again.
Online and in-app ordering solutions offer 0% commission, allowing you to keep more of your hard-earned profits.
Customers can enjoy fish & chips in your restaurant, delivered to their door, or as a takeaway, all managed from one system.
Improve customer experience and help reduce queues with efficient digital signage and order point collection display screens. As well as showing off your product offering in the best possible light, digital TouchMenu signage helps you save money on printed updates.
TouchMenu is the ideal digital solution to keeping your customers informed. Let them know exactly what’s on the menu, what the correct price is, what the calorie count is, whether products contain allergens and whether there’s any ‘low stock’ or ‘out of stock’ items.
Easily schedule promotions and offers to completely remove the admin of changing prices alongside discount schemes.
User built-in EPoS features to easily and efficiently manage all your delivery drivers and orders.
With order taking from webshop and app to kiosk and counter, you’ll be increasing revenue across channels.
Easily schedule promotions and offers to completely remove the admin of changing prices alongside discount schemes.
Use built-in EPoS features to easily and efficiently manage all your delivery drivers and orders.
With order taking from webshops and apps to kiosk and counter, you’ll be increasing revenue across all channels.
In the fast-paced world of QSRs, SelfService kiosks are now the norm, and for good reason. As well as increasing overall transaction values, the implementation of interactive kiosks can significantly increase the sales of high profit driving product lines such as sides, sauces and drinks.
The use of PocketTouch helps to reduce queues, allowing staff to accept orders and even take payments directly from the queue. Communication between systems is instant, saving time for your staff as well as accelerating customer service.
Designed to be intuitive and customisable, your staff will pick up the functions of your new EPoS in no time.
Fully customise mix and match deals and linked menu levels on your EPoS to quickly prompt staff with the correct options.
With easy access to real-time sales data, you can quickly identify trends and be in a position to react instantly.
Designed to be intuitive and customisable your staff will pick up functions of your new EPoS in no time.
Fully customise mix and match deals and linked menu levels on your EPoS to quickly prompt staff with the correct options.
With easy access to real-time sales data, you can quickly identify trends and be in a position to react instantly.
Developed over 20+ years, TouchPoint provides an effortless, reliable solution on the cutting edge of the hospitality industry.
Gain real-time insight to your business with TouchOffice Web, a powerful tool giving you complete control, anytime.
Never lose a ticket and transform the way orders are processed within your takeaway business with TouchKitchen.
Generate more revenue with webshop ordering for delivery or click and collect thanks to TouchTakeaway.
Speed up service and reduce queues by letting customers independently browse your menus and place orders via a SelfService kiosk.
Save time and money printing menus with a digital TouchMenu solution that highlights promotions and automates stock messaging.
Queue-bust effectively with CollectionPoint customer-facing displays that inform on order status automatically.
Take the pain out of stock management with TouchStock, an intuitive hand-held solution that helps reduce mistakes.
“Redcloak Fish Bar's decision to upgrade their Epos system with a single ICRTouch-based solution proved to be a game-changer for their business. The streamlined operations, seamless integration, comprehensive reporting, improved customer experience, and scalability offered by the upgraded system empowered the restaurant to achieve new levels of efficiency and profitability.”
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