PanaEpos, established in 2006, is the UK’s leading supplier of Panasonic EPoS hardware systems in the UK and with software technology provided by ICRTouch, the overall solution is second to none. Customers benefit from both the Panasonic and ICRTouch brands as leaders in the Hospitality, Corporate and Retail sectors.
PanaEpos, Authorised Partner of ICRTouch supplying industry-leading EPoS software solutions

PanaEpos provide high quality, reliable, easy to use and great value EPoS solutions for your business as proven by their wealth of happy customers. Their consultancy service examines the way in which your business operates and then PanaEpos plans, designs, implements and maintains systems around your key functions. PanaEpos take pride in finding out what your business needs and provide you with the relevant solution from front of house solutions, kitchen video, table reservations to integrated management services including cash flow, stock recording, and stock inventory support. The systems are both simple to operate and adaptable, giving you control to monitor and make changes as and when required even when you are away from site.

PanaEpos have helped hundreds of businesses implement new point of sale hardware and software, taking their business forward, streamlining operations and saving them money. So whether you need to accept credit card payments, use electronic handheld scanners, full-service tablet computers or even EPoS integrated cameras, PanaEpos can supply you with the right solution to enhance your business.

PanaEpos’ ethos allows you to “Run Your Business More Effectively – Without Changing the Way You Work.”

PanaEpos, Authorised Partner of ICRTouch supplying industry-leading EPoS software solutionsCustomer Focus

PanaEpos provide service and support for businesses across East Anglia and through referrals have done business in other parts of the UK. Knowing how best to achieve the business goals of the customer, coupled with the proven robustness and established quality of their Panasonic and ICRTouch solution, means that customers get maximum reliability.

Nicola Colchester of The Colchester Inns Group says: “The guys at PanaEpos give us fantastic service. Whenever I need them they are at the end of the phone and quick to respond. The recent addition of handheld pod terminals have improved my gross profit and made the ordering process so much more efficient for our customers, and when the accounts team need to access management information, they can log in remotely to TouchOffice Web at any time and provide up to date reporting. A great system from a great team.”

David Lock who runs The Wine Vaults Bar and Restaurant has been a customer of PanaEpos for many years says:

“I find PanaEpos are a great local company to do business with. Their systems are easy to use, flexible and robust. After 6 years I have had no problems with the hardware and when I need help with sorting out software queries, they are quick to respond and professional in their approach. I would recommend them to friends and colleagues.”

Philip Search who owns Henry’s Tea and Coffee Store says:

“I have used and recommended PanaEpos now for a number of uses and always found their hardware, software and technical knowledge reliable, intuitive, robust and supportive.

PanaEpos, Authorised Partner of ICRTouch supplying industry-leading EPoS software solutions

Having recently opened a new coffee shop PanaEpos was my first port of call. In today’s technological world, having a one-stop supply solution that you can trust, is reliable and robust plus a system that is going to give you the business and customer information you need to stay ahead of your competitors can be a real advantage.

We are only a small business but having TouchOffice Web giving me real-time data that is allowing me to make sensible business decisions. We have decided to stay open till 8 pm and the software gives me hour by hour data which is showing that decision was valid. I also use the loyalty scheme and this had enabled me to build up a customer contact database of over 200 in 3 months, who I am able to email, send special offers and check trends. Being a new business I was recently subject to a VAT inspection and the ability to email reports to HMRC straight from the software help them understand that we were in full control of our stock, sales, and VAT tracking.

On a final note, we also have PANA WIFI which gives me my competitive edge over my local competitors as well as keeping me compliant I have 254 unique users of the wifi in 3 months and 100 of these have had multiple visits. This data enables me to do targeted Facebook advertising and combined with the loyalty scheme, I now have over 450 email addresses.

I would happily recommend and offer to show potential customers the systems we have and the analytics we are able to obtain to ensure we are engaging and encouraging our customers to return.”

More about PanaEpos

Implementing a new system in your business can be fraught with difficulty. PanaEpos will create a solution that streamlines your business processes and supports the way you operate.

PanaEpos go beyond simply providing you with hardware or software off the shelf, as part of their standard agreement they provide you with all the additional services required to bring your EPoS system to life.

PanaEpos are also your competitive dealer for your till rolls and consumables, whilst their Wi-Fi Systems offer internet services to your customers in a safe and secure package compliant to EU data retention standards. Whether you require cameras to meet health and safety legislation or you are concerned about the security of your establishment, PanaEpos will provide you with advanced CCTV camera systems that integrate with your network; their skilled technicians will provide consolidated networking for all of your EPoS, Wi-Fi terminals and CCTV providing a neat and easy to manage network.

Flexible payment schemes are also on offer, from one-off purchases, leasing or to simply rent your EPOS system. PanaEpos can provide you with a payment method that’s flexible enough to suit the way you work.

PanaEpos will work with you through every step from implementation through to training, support, and maintenance, taking all the hassle out of running an EPOS system. Once delivered the included remote support service provides fast remedial work to ensure that your EPoS system, an essential business service, continues to run smoothly.

For all your EPoS needs, choose a company that pre-configures, installs, supports maintains and trains your staff to fully integrate your technology with your business.

For more information visit or call 01692 404949.


Back in April 2023, ICRTouch made a generous contribution of £2,000 to Wightoak Youth Services. The organisation aims to provide valuable support to young people that come across the charity. Donations received are primarily directed towards facilitating activities that nurture potential future opportunities and create positive memories.