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Nick Caines and the team at HBM EPOS are friendly local suppliers of touch screen EPoS & cash register systems for hospitality & retail business throughout the region. A premier partner to ICRTouch, they offer expert sales, service & support for all types of tills & EPoS systems in and around London & the Home Counties, with an honest, down to earth and friendly approach to doing business. HBM provide their customers with honest, impartial advice on the ideal EPoS system for their business helping to ensure they can maximise their potential and profits.
HBM, Authorised Partner of ICRTouch supplying industry-leading EPoS software solutions

HBM has evolved from a traditional till company supplying Uniwell, Sharp & Casio to one that now supplies EPoS systems to all types of hospitality and retail customers, primarily the industry-leading ICRTouch EPoS Software; indeed many of their clients have been with them for over 10 years.

A Quote From Nick

“We understand that our customers rely on us to maintain their tills so we always aim to be at the end of the phone whenever they need us. As a relatively small business, we rely on recommendation and more than anything our hands-on approach highlights us from the crowd!”

HBM, Authorised Partner of ICRTouch supplying industry-leading EPoS software solutionsCustomer Focus – LHR Pubs (Islington & Hackney)

LHR Pubs specialise in Craft Beers & Traditional Wood Fired Pizza’s and are located across 4 sites within Islington and Hackney in London.

Declan Perkins (Owner of LHR Pubs) was recovering from a recent experience with a nationwide company, that did not meet expectations; HBM EPoS listened and learned about the problems Declan had experienced and discovered what he wanted to achieve. The aim was for a user-friendly solution with real-time analysis across all his venues, which also incorporates a loyalty system.

The solution

HBM’s proposal was to use the existing hardware and install the versatile TouchPoint EPoS software across all locations together with the cloud-based back office solution – TouchOfficeWebPocketTouch ordering pads were also introduced into Luppolo Pizzeria, which offers full table service to its customers.

HBM, Authorised Partner of ICRTouch supplying industry-leading EPoS software solutionsHBM fully managed the installation, from offsite pre-programming, staff training and performing the installation out of hours to minimise customer disruption. A later phase was implemented after the initial period, adding integrated customer loyalty, allowing customers to earn discounts and redeem their loyalty across all 4 sites.

Declan can rely on his EPoS system during his busiest periods and is reassured by the accuracy of his sales data. The new system was fast and easy to use, and the whole platform is self-sufficient, with both Declan and the Managers able to make changes to the product list as and when required. Declan also now has the ability to analyse sales data across all sites and make better business decisions because of this.

“Nick and his team have been great. Our previous supplier failed to deliver the promises they had made and we now have a seamless, reliable system across our 4 sites with full customer loyalty and a cloud-based back office. I’m now able to view sales across all locations in real time and my managers have access to data specific to them. I wouldn’t hesitate on recommending HBM EPoS.” – Declan Perkins, LHR Pubs

More about HBM EPoS

HBM is your complete EPoS supplier in the Hertfordshire and Bedfordshire region, and provide everything you need for your business. Offering complete solutions with options for customer screens, printers, barcode scanners, scales, CCTV and a multitude of ID & sign-on options or simple cash registers.

HBM has been delivering ICRTouch’s industry-leading Pub & Bar EPoS systems to public houses, wine bars and gastropubs throughout the Hertfordshire and Bedfordshire area for many years. HBM understand the unique challenges pubs and bars face and provide solutions that are perfect for all types of pubs and bars in the UK.

For retail shops, HBM supply ICRTouch EPoS for retail solutions, which are designed and developed specifically for the retail sector – ensuring they deliver exactly what your retail outlet requires; from small independent stores right through to large multi-site operations.

Whether you are in the retail or hospitality sector, HBM can also provide the perfect integrated chip & pin solution so that you don’t miss out on sales and keep your queues moving swiftly.

You can get all your supplies from HBM, till rolls to yo-yo’s and cash drawers to LCD screens. They also provide extensive service and repair options for all major EPOS systems.

If you need a demo or a quote, why not call HBM on 01442 600 700


Summer has finally arrived which means it’s time to officially put your EPoS to the test. With the increased footfall in your pub gardens, you’re already thinking about how to get the most out of your solutions, and we’re here to show you how a flexible all-in-one system puts you in a position to react quickly and meet customer needs. ICRTouch solutions have been designed and developed with the hospitality industry in mind, offering a bunch of neat tricks to help you keep things streamlined and efficient. As industry-leading experts, here are some of the game changing tips and tricks we recommend implementing across your ICRTouch ecosystem.
In an effort to bolster educational resources and empower the young people of the Isle of Wight, we have recently been working on a collaborative initiative with our local authority's Library Services team. Over the past few months, we've worked hand in hand to deliver a substantial influx of reading materials to libraries across the Island.
Dive into the peak season with industry-leading EPoS solutions that not only maximise efficiency, but also foster more sustainable operations. The increased traffic you’ll experience during the summer will require more comprehensive resource management, so it’s important to have an all-in-one system you can rely on.  With a seamlessly integrating ecosystem of solutions from ICRTouch, you can rely on intelligent automation to ask the right questions at the right time, ensuring your operations are as efficient as possible, reducing mistakes and as a result, minimising waste. Read more to find out how ICRTouch solutions will keep your pub running as efficiently and sustainably as possible throughout the busy summer season.