SUEZ UK implements bespoke EPoS ecosystem

Each site has a terminal installed with TouchPoint, along with receipt and barcode printers and a barcode scanner. This setup includes a TouchOffice Web account, which allows the SUEZ team remote access to manage their operation centrally.

Reusable household products are delivered to the Renew Hub, categorised as reused goods (sold as is) or up-cycled goods (repaired then sold) and given a price depending on the quality. Each product is then assigned a barcode using a label printing script that has been modified to create price-embedded barcodes.

Every product is an open-price product within the system and assigned a price using TouchPoint which prints onto the barcoded label. When the barcode is scanned the product is sold at the price that was assigned to the product at the Hub upon inspection. Due to the nature of the industry, it is crucial that SUEZ has accurate reporting on the weight of each product going through the system.

To achieve this, EPOS Systems has used TouchPoint’s in-built functionality to give each item its average weight value. This was taken from a uniform file containing average weights that SUEZ provided. A number of bespoke reports have also been created within TouchOffice Web that enable the required information to be generated in one place. These reports detail how many of each product have been sold, at what price, and most importantly, the total weight of each product. SUEZ also utilises the customer database feature within TouchOffice Web to offer a staff discount.