Partner Login

Where to buy
Where to Buy

Sectors

Integration

Products

Company

Let's Rock 80s logo

Robust and reliable solutions for Let’s Rock 80s Festival

March 27, 2024
Kilimanjaro organises one of the UK’s most iconic retro festival’s in the UK – Let’s Rock 80s, as well as the popular Pennfest, which had Noel Gallagher’s high flying birds headline last year.

Let’s Rock 80s is a family friendly festival that was first organised in 2009. The festival has been taking place annually ever since in different locations across multiple summer weekends, attracting thousands of 80s music lovers from all over the UK. In order to tackle the heavy footfall and thousands of transactions across the event, Kilamanjaro have reached out to our local Authorised Gold Partner, PanaEpos, for a range of reliable solutions.

PanaEpos logo

PanaEpos provides you with the most reliable Panasonic hardware, coupled with award-winning software and market-leading after-sales support.

Find out more

The brief - The importance of reliability

In order to process thousands of transactions, the customer needed a fast and easy to use handheld solution, to take drink orders and payment at the same time. It was crucial that the solution was reliable and that the transaction success rate remained high throughout the event, to reduce queues and maintain fast service.

Reliability was a key requirement, as the previously used payment provider’s solution lost connection regularly, resulting in slow service and losing out on numerous sales. PanaEpos have implemented a range of ICRTouch solutions to meet these needs and completely streamline service during the busy music festival.  

The solution - Seamlessly integrating robust solutions

After carefully listening to the customer’s needs, PanaEpos have implemented a range of solutions to completely streamline the service at the busy festival. They installed the following solutions:

 
  • Numerous TouchPoint tills around the event

    •  
  • TouchOffice Web cloud-based back office management

    •  
  • 72x handheld PocketTouch devices on Dojo A920 payment terminal

    • The solutions were used for 4 weekends in total and with minimal set up, they were ready to use in no time. The PanaEpos team stayed on site as a backup for festival staff in case they had any questions; however,  the training was effortless due to the simple to learn, user-friendly interfaces of the solutions.

    The result - Streamlined service thanks to reliable solutions

    The robust and reliable solutions have completely streamlined service at Let’s Rock 80s. Over the eight individual weekends, comprising of eighteen events in total, the PocketTouch on Dojo A920 devices processed a whopping 48,000+ transactions with a staggering 99.9998% transaction success rate. The near perfect transaction success rate resulted in minimal disruptions to the workflow, reduced wait times and therefore the reliable service increased customer satisfaction. The festival was a great eye opener for both PanaEpos and the event organisers of Let’s Rock 80s how versatile and reliable ICRTouch solutions are.

    Read the most recent case studies...

    Love Amelia team with Authorised Partner and kiosk
    10/06/26

    Love, Amelia streamlines operations with ICRTouch
    Love, Amelia is a baby bank charity located in North East England. The organisation provides excellent quality, pre-loved items and equipment to children from birth to 16 years old, who are experiencing poverty and hardship. Since the initial launch in 2019, the charity has supported over 40,000 children. In order to streamline the charity’s operations, whether that be fundraising activities, managing donations, stock and everything in between, they reached out to their local Authorised Partner, Octo-POS for a reliable solution.
    Read more
    ICRTouch's Ticketing software at Robin Hill
    02/06/26

    Robin Hill streamlines park operations with ICRTouch
    Robin Hill is a popular tourist destination and attraction park located in the heart of the Isle of Wight. Across its 88 acres, the park offers a natural woodland, countryside gardens, a variety of food and beverage outlets and entertainment suitable for visitors of all ages. During seasonal periods, the park experiences between 15-20,000 visitors a week, which is why Robin Hill reached out to their local Authorised ICRTouch Partner, ICR Systems, for a range of robust and reliable EPoS solutions.
    Read more
    TouchPoint till in surf shop at Ruda Holiday Park
    19/02/26

    Ruda Holiday Park streamlines efficiency with ICRTouch
    Ruda Holiday Park, situated in Devon, is a popular tourist destination praised for its family friendly atmosphere and beautiful location near Croyde Bay Beach. As well as operating a variety of food & beverage and retail outlets, the holiday park also offers a wide range of activities and entertainment for families.
    Read more