Partner Login

Where to buy
Where to Buy
Search
Close this search box.

Sectors

Integration

Products

Company

Intuitive EPoS for The Grampian Transport Museum

September 6, 2024
Located in the historic village of Alford, the Grampian Transport Museum boasts an impressive range of transport exhibits, from travelling chariots of the 1800’s to some of the fastest cars ever made. The venue showcases hundreds of transport artefacts and operates a newly refurbished tea room, reception and shop, alongside which they offer a range of visitor services from tours and talks, to hiring meeting rooms for private functions and more.

In order to streamline day to day operations, The Grampian Transport Museum reached out to an Authorised ICRTouch Gold Partner, EPOS Systems, for a range of intuitive EPoS solutions to meet their needs.
Grampian Transport Museum

EPOS logo

From independent hospitality and retail outlets, to health authorities and environmental recycling services, we offer bespoke, feature-perfect EPOS solutions

Find out more
Grampian Transport Museum

The brief - Streamlined communication and enhanced operational efficiency

The museum team were looking for a system that enabled them to create a seamless process between front of house and kitchen teams, streamlining communications and speeding up service. They needed a solution that’s easy-to-use, efficient and can be installed quickly, with minimal disruption during business hours.

Due to the range of services they offer and various revenue streams across the tea rooms and retails shops, intelligent reporting was also a requirement, in order to gain a complete bird’s eye view of the museum’s entire operations.

In order to effortlessly upgrade their existing systems, the Museum reached out to our Authorised Gold Partner, EPOS Systems, who listened carefully to their needs and suggested a range of solutions.

The solution - Robust and reliable systems that streamline operations

The EPOS Systems team decided to implement the following solutions to meet the customer’s needs:

  • TouchPoint till terminals

  • TouchOffice Web cloud-based back office management

  • TouchKitchen order management system

  • DigiTicket integration

    • The experienced EPOS Systems team were able to accommodate the museum’s tight timescale for replacing their old POS systems by installing the new ICRTouch ecosystem remotely.

    The result - Efficient service and informed business decisions

    The systems provide the museum with an easy to use and efficient solution that streamlines communication between front of house and kitchen teams, allowing them to carry out day-to-day operations more seamlessly.

    The customer especially loved the system’s stock management features. Having input all stock information and menu recipes, they’re using these features to get a better handle on the museum’s stock control and gain an understanding of where cost cuts can be made.

    The museum now benefits from a solution that covers every aspect of the business, allowing them to streamline operations, boost revenue and make informed decisions at the same time.

    “We implemented ICRTouch's TouchPoint with support from DigiTickets to take control of our kitchen and food functions in the museum, and give us full visibility of waste, sales and profitability in a way we’ve never had before. The EPOS Systems team were very helpful and delivered the project on time, to our needs and requirements. The team find the new ways of working simpler and it’s helping them to save time to better serve our visitors.”

    , ,

    Read the most recent case studies...

    Pool tables in Whitefort sports bar
    01/08/24

    The Whitefort benefits from ICRTouch ecosystem
    The Whitefort is a sports and entertainment bar in Belfast, Ireland, that’s recently undergone a complete transformation. Owned by The Conlon Group, the multi-storey venue employs around 60 staff and has a capacity to host over 150 customers. The renowned bar offers a range of activities for its customers including pool, darts, live sporting events and more. In order streamline the venue’s operations, The Whitefort reached out to their local Authorised Partner, DH Business Services for a range of robust EPoS solutions, to effectively manage the bar’s high footfall.
    Read more
    The Beatles Story entrance
    30/07/24

    The Beatles Story benefit from streamlined operations
    The Beatles Story is an award-winning museum located in Liverpool. Based in the infamous band’s birthplace, the venue offers a unique immersive experience, sharing stories about the band’s journey and music. The business opened in 1990, and by its 25th anniversary, it had welcomed more than four million visitors and boosted the Liverpool economy by approximately £300m. In order to efficiently tackle the high footfall the venue experiences, The Beatles Story reached out to their local Authorised Gold Partner, EPOS Systems for a range of industry leading, reliable EPoS solutions.
    Read more
    23/05/24

    Intuitive EPoS for Wimbledon RFC
    Wimbledon RFC is a popular London rugby club that offers extensive facilities and a range of activities for its members. The renowned club has contributed to a significant landmark in rugby history by being a founding member of what we know today as the Rugby Football Union. In order to maintain providing excellent customer service throughout the club’s facilities, Wimbledon RFC reached out to local Authorised Gold Partner, Gardiff EPOS for a range of intuitive solutions.
    Read more
    ICRTouch logo

    ICRTouch
    Embassy Way
    Sandown
    Isle of Wight
    PO36 0JP

    Facebook-square Twitter-square Youtube Linkedin
    ISO certification logo

    Sectors

    Products

    Integration

    Company

    © 2024 ICRTouch. All rights reserved