Expand your offering and raise order values
The winter season provides the perfect opportunity for hospitality businesses to expand their offering. Whether it’s setting up a winter wonderland and Santa’s grotto in the beer garden, hosting live music events or even simply cashing in on large Christmas party bookings, an effective, integrated Ticketing system is invaluable.
Ticketing from ICRTouch is the affordable, efficient solution to selling and managing tickets. Accessed easily within the ByTable app and webshop framework, Ticketing is an add-on feature to TouchOffice Web+ which enables a flexible approach to event and venue sales. Capable of handling even the most intricate of ticketing tariffs, custom fields in the purchasing journey can be configured to make Christmas party booking as streamlined as possible – both for you and your customers.
Meet the demand on customer experience with ByTable
The order-to-table solution is so much more than a way for your customers to place their food and drink orders. ByTable is fast becoming the go-to product for many hospitality businesses and their customers. As well as being able to view menus and place orders, customers can now create an account which gives access to their order history, loyalty scheme balances, points totals and so much more.
Tickets sold through the Ticketing solution can be easily stored within ByTable, ready to be scanned upon entry to events. You can even target your customers with push notifications, encouraging them to interact with your business more often.
Reduce no-shows and secure reservation deposits
With the busy Christmas season fast approaching, it’s no wonder we’re seeing an increase in hospitality businesses on-boarding a digital reservations solution. As well as simplifying the whole process for everyone involved, TouchReservation allows you to significantly reduce your no-shows by using a deposit system. Accept deposits to a value configured by you on every booking and let TouchReservation automate the whole process of table allocation and confirmation, giving your team more time to focus on exceptional customer service.
Speed up service with at-table order taking
When tables are full and you’ve got multiple sittings coming and going, improving the efficiency of your team is key to success. Empowering your waiting staff with a paperless order taking solution like PocketTouch gives them the flexibility they need.
Reducing unnecessary trips back and forth to the tills, the PocketTouch hand-held solution gives them the opportunity to take orders and send them to the kitchen instantly, directly from a tablet or mobile device. Speed things up even further with the PocketTouch on PAX integration, which enables your teams to not only take orders but also receive payments all on a single device.
Engage customers and keep them coming back with digital messaging
Marketing promotional messages to your customers, both existing and potential, is so important, particularly during busy periods like Christmas when competition is high. Utilising Digital Signage gives you the perfect solution to promote upcoming offers, advertise events and cash in on up-selling opportunities.
To stay on top of menu changes and stock messages, TouchMenu is fully integrated to your wider EPoS system. If an item changes description or price on your till, or if it sells out, TouchMenu can automatically update to ensure your customers are always in the know.
Find out more about the full ICRTouch EPoS ecosystem and how it can help your hospitality business this Christmas.