The annual ICRTouch Partner Network awards celebrate another year of excellence from the worldwide network of partners that provide and support the ICRTouch product suite.
ICRTouch had its most successful year by over 12% in 2018 thanks to the hard work from its Partner Network. Below we take a look at the winners and why they are deserving of winning their awards.
GS Systems joined ICRTouch in July this year, a well established business with over 30 years experience in the hospitality and retail market. They have taken the North West of England by storm this year, with a significant number of ICRTouch installs.
County EPoS – Hall & Woodhouse
County EPoS installed 35 sites for Hall & Woodhouse with ICRTouch software. Hall & Woodhouse, founded in 1777, are at the forefront of the brewing and hospitality industry with an estate of over 200 pubs across the UK.
TouchPoint is intuitive so that all staff can use the system to make sales with minimum key presses. All TouchPoint tills are connected to ICRTouch cloud based back office software, TouchOffice Web.
TouchOffice Web helps Hall & Woodhouse manage their business, it enables real-time programming changes across the entire estate possible and provides valuable sales, stock and staff information that helps them streamline their business operations.
Best TouchPoint Skin
TouchPoint has the flexibility to be skinned, from colour themes, to button layouts. From this, we see a many designs and looks for TouchPoint throughout each year from our Partners, which ICRTouch like to recognise.
This year’s winner for TouchPoint skin of the year was Vyrav with this design which includes unique button positions and graphics.
TouchPoint Skin – by Vyrav
Best Marketing Campaign
Langley Business Systems
This year, Langley Business Systems created professional video interviews with customers of theirs from various sectors. They did a particularly good job of getting great information and feedback on the ICRTouch software that they installed and what benefits the customer was seeing. These great videos won them the award for Best Marketing Campaign of 2019.
Best Forum User
SimonTS of Linden Business Systems
To ensure our partners are able to provide top-level support to all their customers ICRTouch provide private training for every partner and a technical support department. However, what you may not know, is ICRTouch have an internal partner forum for all the engineers in the EPoS industry to interact and discuss technical issues with each other.
User SimonTS of Linden Business Systems has been a member of the forum since 2014 and has made over 4,000 posts. Simon is very generous with his time, contributing to the communal help, discussions and support behind the scenes for the EPoS community. It is perhaps his constant interaction with other members in the forum that has allowed him to win Best Forum User 2019 as voted for by the members of the ICRTouch partner forum.
Best Online Presence
Our many partners showcase the ICRTouch brand and the products they are able to provide and support online, through their websites and other various platforms. An effective website is one which attracts and captures new customers.
HBM EPoS put a lot of time and expertise into their website hbmepos.co.uk. It promotes their services and products effectively and performs well on search engines, helping local customers easily find them.
Distributors of ICRTouch software not only sell licences to existing resellers, but seek out new partners through marketing, and they provide technical support looking after them too.
Reda Retail Data of the Netherlands have been working very closely with our team this year, playing a major role in the translation of our products and marketing material. Bringing ICRTouch to the Netherlands and Belgium.
Best UK Partner
Our Best Partner from the UK in 2019 is Panaepos.
John Mills started PanaEpos in 2006, and is now the leading reseller of Panasonic hardware solutions as well as a Gold Partner (2019) for ICRTouch software, market leading Front of House Technology that supports your key business functions.
Panaepos pre-configures, installs, supports, maintains and trains staff to fully integrate technology with its customer’s business. Their consultancy service examines the way in which businesses individually operate and plans, designs, implements and maintains systems around their customers’ key functions.
Best International Partner
Our Best International Partner in 2019 is ALN Retail of Denmark.
ALN Retail, established over 20 years ago, introduced ICRTouch to Denmark in the summer of 2016. In the relatively short time, ICRTouch has evolved into the main product. An incredible amount of time and resources has been invested by ALN Retail into preparing the product for the Danish market, and that hard work is now starting to pay off.
Congratulations to our winners for 2019 and to all our Partners who were a part of ICRTouch’s most successful year to date.