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Intelligent digital solutions improve restaurant efficiency

August 17, 2023
Situated on Jersey, La Taverne Restaurant is renowned for its fusion of Italian and French cuisines. Boasting a contemporary and inviting environment that perfectly compliments its authentic yet innovative menu, this winning combination has successfully attracted a substantial customer base.

Having already used TouchPoint tills, La Taverne recognised the importance of expanding its ICRTouch ecosystem in order to retain footfall. The restaurant team reached out to our local Authorised Partner CheckOut Jersey, for additional solutions to improve operational efficiency.

CheckOut Jersey

Checkout (Jersey) Limited are the leading supplier and installer of EPOS solutions, electronic point-of-sale calculators, till systems, electronic fund transfer, for the retail and hospitality industry in the Channel Islands, with offices in Guernsey and

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The brief - streamline operational efficiency

La Taverne offers a versatile menu and caters for a diverse range of customers. Menu items and prices undergo frequent changes to ensure freshness and variety, meaning regular updating of menus was a time consuming task. The team wanted help to implement a solution that would speed up this process and keep both the website and digital signage updated efficiently.

Additionally, the restaurant team wanted to introduce an online booking system to allow customers to plan their reservations at their own convenience. Having a reliable booking system would provide a clear overview of customer footfall, avoid double bookings, and empower staff to make necessary adjustments or cancellations to reservations.

The solution - effortless integration

  • Self-updating digital displays to show latest prices and specials with TouchMenu
  • A robust reservation system to allow customers to make their own bookings with TouchReservation
    • TouchReservation was effortlessly installed by the CheckOut Jersey team to provide La Taverne with an intuitive, easy to use digital booking system. The restaurant management team now has a clear overview of footfall, customer details and reservations.

    In order to allow the restaurant to make full use of TouchMenu, CheckOut Jersey built a website which accepts and updates from an automation server. The server requests TouchMenu updates every morning and publishes these online, allowing the restaurant to effortlessly update menus across every platform instantly.

    The result - improved efficiency

    The La Taverne management team is now able to control the whole restaurant from any mobile device, accessing reservations, updating menus and managing content online. Menus can be updated through TouchOffice Web, which now update on all digital signage and auto populate to the website too. Preparing for reservations has become significantly more streamlined, with staff gaining immediate access to all customer information for any necessary amendments or cancellations.

    Having integrated the wider ICRTouch ecosystem, La Taverne Restaurant is now able to offer a more reliable service. The ability to modify and refresh menus, coupled with access to customer information via the booking system, means La Tavern has significantly increased its operational efficiency.
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