Articles by Tag: TouchOffice Web

Over the festive period and New Year’s Eve celebrations, you would have experienced the importance of your systems in effectively managing high footfall periods and facilitating day to day operations. Undoubtedly, you would’ve implemented measures that supported your business during this period, and it might be worth considering introducing them into everyday operations as we move into 2025. From streamlined processes to effortless performance analysis and other useful tools, the ICRTouch ecosystem offers a range of handy tricks worth implementing in the New Year. Here’s what you can do in the new year to raise the bar on customer experience and remain competitive.

Founded in 1888, South Shields Football Club (SSFC) is a professional club located in Tyne and Wear, currently competing in the National League North. The football stadium has a capacity to host 4,000 fans and offers a range of services, including hospitality boxes, bars, food kiosks and a merchandise store. The club was seeking to replace their outdated systems in order to streamline service across the venue and efficiently manage all their revenue streams. Therefore, they reached out to an ICRTouch Authorised Partner, Octo-POS, who implemented a whole suite of EPoS solutions to transform the club’s operations.

Robust and reliable systems play an important role in effectively managing the hospitality Christmas rush, which is why you should consider assessing your current setup. With the increased footfall your venue will experience over the festive period, streamlining your operations becomes the ultimate recipe for success, making intuitive, modern EPoS a must have.

Robust and reliable systems play a pivotal part in boosting revenue and attracting more customers during the festive season. Luckily for you, the ICRTouch ecosystem was designed with the hospitality industry in mind, to help pubs and bars transform their operations with ease, and capitalise on high footfall periods effortlessly.

The much anticipated Bonfire Night is now officially round the corner. With more incoming orders, your front of house and kitchen teams will be under more pressure to complete and deliver orders on time; therefore it’s essential to have robust systems in place to capitalise on the event effectively.

With Halloween around the corner, you’re probably already wondering how to get the most out of your venue and capitalise on the increased footfall you’ll experience. 

As we head into autumn, the magical festive season approaches quicker than expected; so you may want to consider assessing your current operations and upgrading any outdated systems. 

Intuitive EPoS plays an essential part in long term business success, which is why it’s super important to get the most out of your systems by implementing all the useful features. The ICRTouch ecosystem offers a bunch of intuitive tricks that not only streamline operations but also boost revenue and nurture customer loyalty at the same time. 

Located in the historic village of Alford, the Grampian Transport Museum boasts an impressive range of transport exhibits, from travelling chariots of the 1800’s to some of the fastest cars ever made. The venue showcases hundreds of transport artefacts and operates a newly refurbished tea room, reception and shop, alongside which they offer a range of visitor services from tours and talks, to hiring meeting rooms for private functions and more.