Articles by Tag: CollectionPoint

Founded in 1969 by Janine and Phillip Murphy, the Wetherby Whaler is a renowned fish and chips restaurant group with sites dotted across Yorkshire. Although starting as a small family-owned business, the Wetherby Whaler now operates 8 branches across Yorkshire, with around 245 employees, serving an impressive 750,000 portions of haddock every year. During a rolling refurbishment program, Wetherby Whaler decided to explore ways of improving customer experience in their takeaways, and therefore reached out to a local Authorised ICRTouch Partner, Venture EPoS, to supply a range of intuitive solutions.

Founded in 1888, South Shields Football Club (SSFC) is a professional club located in Tyne and Wear, currently competing in the National League North. The football stadium has a capacity to host 4,000 fans and offers a range of services, including hospitality boxes, bars, food kiosks and a merchandise store. The club was seeking to replace their outdated systems in order to streamline service across the venue and efficiently manage all their revenue streams. Therefore, they reached out to an ICRTouch Authorised Partner, Octo-POS, who implemented a whole suite of EPoS solutions to transform the club’s operations.

Recent findings from UKHospitality report that nearly half of all hospitality operators (47%) will be forced to increase consumer prices by over 10% in 2022.

Having scooped the ‘Best UK Install’ iTouchies Award for 2022, we thought it was only fair to share some additional insight into ICR Systems’ implementation of the ICRTouch EPoS ecosystem at Vectis Ventures.

We spoke to Jason Bailey from our Gold Partner, PanaEpos, to find out about the EPoS setup at Hooked & Plucked. Including SelfService kiosks, the quick-service restaurant now has a number of ICRTouch solutions.

Authorised Partner, TILLMAX, recently upgraded the ICRTouch EPoS solutions at Edwards Plaice, an award-winning fish & chip shop in Hereford. Adding to TouchPoint, TouchTakeaway and SelfService were installed.

LBS provided two complete EPoS systems to service customer orders, complete with thermal printers, customer displays and two large screens for customers to see their order status.