Whether it’s staying up to date with all the latest industry news, reading through case studies of ICRTouch installs at businesses across the world, or finding out more about our Partner Network, catch up with all the latest right here!

Industry News | Case Studies | Blog Posts

Industry news

13/01/25

The importance of allergen labelling: Protecting and building consumer trust

Declaring potential allergens within the ingredients of your food items, at the point of sale as well as on individual packaging, became a legal requirement back in 2014. There are 14 major allergens, all of which must be declared, as they can lead to potentially life threatening allergic reactions if consumed.

Offsetting the budget blues with ByTable

09/01/25

Tackling the tax hike: Offsetting the budget blues with EPoS

As we head into 2025, the hospitality industry can expect yet another challenging year, due to the government’s latest budget plans. The ‘New year new me’ idiom will likely be considered within countless businesses’ operations, with many being forced to undergo significant structural changes in order to keep operational costs to a minimum.

07/01/25

ICRTouch proudly sponsors the 2025 Pub and Bar Awards

We are thrilled to announce ICRTouch’s sponsorship of the annual Pub and Bar Awards for the third consecutive year! Organised by the Pub & Bar Magazine team, the event celebrates the finest pubs from across the UK, recognising 94 county winners, with one final winner above all to claim the “National Pub and Bar of the Year” titl

Using TouchOffice Web in in a festive setting

05/11/24

Latest consumer insights from Dine Out’s annual Festive Research Report

Dine Out Magazine’s latest editorial piece has revealed the latest consumer trends from the annual Festive Research Report. The much anticipated report analyses consumer buying behaviour, giving business owners detailed insight into the latest trends to expect from the upcoming festive period and how they can capitalise on trade.

16/01/25

Lusty Glaze Beach empowered by TouchPoint lite

Lusty Glaze Beach, located in Newquay, Cornwall, is a stunning private cove with a reputation as one of the UK’s most picturesque live music venues, thanks to its Sundowner Sessions. These events showcase a vibrant mix of well-known artists and local talent, providing a magical setting where Cornish sunsets complement the live music on the beach. The beach is also home to significant events like the annual Beach Tag Rugby Tournament, a family-friendly festival that attracts teams from across the UK for a weekend of competitive fun, culminating in knockout stages, live music, and fireworks.

02/12/24

South Shields F.C. transforms operations with ICRTouch ecosystem

Founded in 1888, South Shields Football Club (SSFC) is a professional club located in Tyne and Wear, currently competing in the National League North. The football stadium has a capacity to host 4,000 fans and offers a range of services, including hospitality boxes, bars, food kiosks and a merchandise store. The club was seeking to replace their outdated systems in order to streamline service across the venue and efficiently manage all their revenue streams. Therefore, they reached out to an ICRTouch Authorised Partner, Octo-POS, who implemented a whole suite of EPoS solutions to transform the club’s operations.

06/09/24

Intuitive EPoS for The Grampian Transport Museum

Located in the historic village of Alford, the Grampian Transport Museum boasts an impressive range of transport exhibits, from travelling chariots of the 1800’s to some of the fastest cars ever made. The venue showcases hundreds of transport artefacts and operates a newly refurbished tea room, reception and shop, alongside which they offer a range of visitor services from tours and talks, to hiring meeting rooms for private functions and more.

01/08/24

The Whitefort benefits from ICRTouch ecosystem

The Whitefort is a sports and entertainment bar in Belfast, Ireland, that’s recently undergone a complete transformation. Owned by The Conlon Group, the multi-storey venue employs around 60 staff and has a capacity to host over 150 customers. The renowned bar offers a range of activities for its customers including pool, darts, live sporting events and more. In order streamline the venue’s operations, The Whitefort reached out to their local Authorised Partner, DH Business Services for a range of robust EPoS solutions, to effectively manage the bar’s high footfall.

20/12/24

Top tips and tricks to implement in the New Year

Over the festive period and New Year’s Eve celebrations, you would have experienced the importance of your systems in effectively managing high footfall periods and facilitating day to day operations. Undoubtedly, you would’ve implemented measures that supported your business during this period, and it might be worth considering introducing them into everyday operations as we move into 2025. From streamlined processes to effortless performance analysis and other useful tools, the ICRTouch ecosystem offers a range of handy tricks worth implementing in the New Year. Here’s what you can do in the new year to raise the bar on customer experience and remain competitive.

02/12/24

How to streamline New Year’s Eve service

As we head towards the end of 2024, the much awaited New Year’s Eve celebrations are drawing closer by the day. Customers are already planning their celebrations, and your venue should be top of their list, which is why it’s important to ensure your operations are seamless. With the increased footfall, your systems become even more important in effectively managing high numbers of visitors and we’re here to show you how the ICRTouch ecosystem helps you with that.

19/11/24

Effectively manage the hospitality Christmas rush

Robust and reliable systems play an important role in effectively managing the hospitality Christmas rush, which is why you should consider assessing your current setup. With the increased footfall your venue will experience over the festive period, streamlining your operations becomes the ultimate recipe for success, making intuitive, modern EPoS a must have.

14/11/24

ICRTouch supports T-Level students at IW College with donation

As part of ICRTouch’s ongoing commitment to improve opportunities for young people in tech careers here on the Isle of Wight, the local software company has made a generous donation to the IW College.

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